Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We're looking for a new team member who strives for excellence and brings positive energy, commitment and a "can-do" attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!
Added Benefits for choosing The Fresh Market Team:
Team Member discount up to 40%
Health, Dental & Vision insurance available for individual, spouse, partner, and family.
401K contribution and match for part-time and full-time team members
Personal time off and additional time off purchase plans available
AND much more!
About the Position:
Are you a leader with a passion for hospitality? Can you deliver a first-class experience for guests? If so, this may be the perfect job for you. The Bakery Manager is a critical position with ownership of curating the finest bakery items delivered with excellent guest service. You will lead the bakery team in baking, preparing and merchandising our product and manage guest flow at the bakery counter to ensure an outstanding shopping experience and deliver results.
What You'll Do:
Direct, manage and assist all functions of the Bakery department and demonstrat e excellence for your team and guests , including :
Greeting guests and proactively assisting them in a friendly manner with accurate and timely information
Making product/service recommendations to guests and accommodating their special requests
Managing order guides/ordering deadlines
Properly receiving/stocking of goods that follow rotation standards when replenishing product levels
Manage product to reducing shrink/damage, including Maintain quality product levels as indicated within TFM standards
Prioritize department activities and manage interruptions to complete tasks by deadlines
Handle, slice and prepare a variety of the department's specialty breads, pastry items and Convenient Meal Solutions throughout the day
Train, coach and engage team members:
Engage, motivate, and train team members "on-the-job" as well as through The Fresh Market Academy to provide excellent guest service in a safe and secure manner
Provide coaching for all team members to optimize operations, further team development, and increase retention
Partnering with the Guest Service Manager, facilitate team member engagement activities
Create and manage team schedules, aligning with guest shopping hours to ensure guests experience first rate hospitality
Ensure that your team members are adhering to The Fresh market standards and policies
Ensure department adherence to all safety requirements and protocols, including food safety, per TFM policies, and per law
To meet the needs of our stores, guests and teams, this position requires the willingness to work a flexible schedule, including weekends, days, evenings and occasional overnight and holiday work.
At a minimum, you will need:
High School Diploma or equivalent and 3 years of management experience in either the retail, restaurant, or hospitality field or 5 years of related management experience
Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising
Experience providing direction and supervision to teams (with direct report responsibility)
Typical motions include repetitive hand and arm movements, repetitive grasping, lifting, bending, reaching and exposure to extreme temperatures (coolers, freezer, outdoors, etc.)
Will be required to spend most of the time on his/her feet and stand or walk without a break for up to 4 hours
Must be able to lift up to 50 pounds by oneself
Wearing approved hat, hair net, nonslip shoes, and/or beard guard
Ability to use tools and equipment, including knives, ladders, stepstools, box cutters, pallet jacks, and other heavy machinery
REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.
We are proud to be an Equal Opportunity Employer:
Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law .
The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.