Compliance Officer - ADA and Third Party Risk Oversight Compliance Officer at Wells Fargo in New York, New York

Posted in Other 10 days ago.

Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

The Commercial Banking Regulatory Compliance (CBRC) function is a part of Commercial Banking Compliance within Independent Risk Management and is responsible for providing governance and oversight for the U.S. bank regulatory compliance programs for the Commercial Banking Group. The CBRC function assesses the comprehensiveness of compliance processes and controls for the Commercial Banking businesses to adhere to and comply with U.S. banking laws, regulations, and rules and in implementing Wells Fargo compliance policies, standards, and programs. Methods developed to provide for compliance with these U.S. laws, regulations and rules include the establishment and maintenance of applicable policies, standards, programs, and procedures documenting internal controls; implementation of surveillance and monitoring capabilities; provision of training and advisory support, and usage of Key Risk Indicator metrics.

This position will support the Consumer Compliance Program team within CBRC. The compliance officer will be responsible for overseeing Commercial Banking Third Party Compliance Risk Management, Americans with Disabilities Act (ADA) compliance, and other consumer banking regulations. The compliance officer will serve as a liaison between front line businesses and enterprise compliance and risk functions for Commercial Banking broad based projects, reporting requirements, and information gathering.  Key to this role is the ability to serve as a subject matter specialists for ADA regulatory requirements, and Wells Fargo enterprise requirements (ADA Standards, Web Content Accessibility Guidelines (WCAG), Digital Accessibility Policy, and control/documentation requirements), while partnering with front line business and control partners, business-aligned compliance officers, enterprise compliance and Legal to determine requirement applicability for the Commercial Banking businesses. This officer will also serve as a Subject Matter Specialist for Third Party Compliance Risk Management oversight and will support other regulatory subjects, projects and initiatives as needed.  This will include consultation with the Third Party Risk program leaders, control managers and the Wells Fargo Legal Department for any regulatory or policy interpretation.

This position includes the following responsibilities:
  • Providing consulting and advisory services to the Commercial Banking businesses on matters involving ADA and related policies, Third Party Compliance Risk Management, and other consumer banking regulations
  • Conducting and reporting activities associated with the Commercial Banking-wide compliance oversight program
  • Providing monitoring and independent oversight of the execution of third party compliance processes as they relate to policy and procedure requirements, including enhancing independent oversight of the Commercial Banking Third Party Compliance Risk Management
  • Capturing, developing, documenting and where necessary escalating challenges.
  • Reviewing and providing guidance for compliance related mitigation/remediation plans
  • Integrating across the Independent Risk Management team to fulfill commitments
  • Developing practices, processes, templates, and reporting to provide independent risk management oversight and participation in critical enterprise assessments or projects.
  • Execute monthly Commercial Banking Third Party Community of Practice (COP) and participate in additional CBRC sponsored COPs
  • Evaluating the adequacy of and effectiveness of policies, procedures, processes and internal controls and providing credible challenge to business aligned compliance partners, front line businesses and front line control
  • Working with complex business units and providing in coordination with the enterprise compliance officer ADA and Third Party Compliance Risk Management expertise and consulting for testing programs managed by Independent Testing and Validation which may include the review of test scripts
  • Maintaining awareness of new/outstanding issues, testing/reviews completed by IRM, Audit and Regulators, authoritative source information (governance, MR descriptions, MR accepted population).  Communicating updates through team meetings, biweekly management reporting and quarterly metric reporting
  • Consulting with business-aligned Compliance and front-line partners as necessary to develop corrective action plans and mitigation strategies to address identified ADA or Third Party Risk process or control deficiencies
  • Implementing, reviewing and/or updating applicable Commercial Banking group-level policies and training; providing advisory support to applicable business level ADA or other consumer banking regulation training
  • Participating in enterprise policy and training development projects, providing reviewer feedback and Commercial Banking expertise to be considered for incorporation
  • Supporting business led projects/initiatives to identify regulatory risk; will include the review of Business Requirements Documents or other project documentation as needed
  • Supporting enterprise related assessments, internal audits or regulatory examinations as needed

Required Qualifications

  • 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • An active Certified Regulatory Compliance Manager (CRCM) designation
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong presentation skills
  • Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications
  • Comprehensive knowledge of Title III of the Americans with Disabilities Act of 1990 and 28 CFR Part 36 Nondiscrimination on the Basis of Disability in Public Accommodations and Commercial Facilities, including the 2010 ADA Standards for Accessible Design (together referred to as 'ADA Title III').  Title I of the Americans with Disabilities Act of 1990 - Employment (Reasonable Accommodations Requirements) and 29 CFR Part 1630 Regulations to Implement the Equal Employment Provisions of the Americans with Disabilities Act
  • Expertise in Digital Property accessibility requirements and controls
  • Strong knowledge of compliance risks associated with third-party risk management programs, life-cycle requirements, and third-party engagements
  • Expertise in consumer protection regulations with an emphasis/experience in lending related laws and regulations as they apply to commercial purpose lending and an ability to apply that knowledge
  • Proven knowledge of operational risk, business operations, and processes and systems controls across a variety of complex financial services related businesses
  • Experience in building/designing a control infrastructure through policies, procedures, guidance documents, and training development
  • Ability to work independently with a minimum of direct supervision
  • Wells Fargo Risk Management Systems such as SHRP, RCSA, ORIS, TRIMS

Job Expectations

  • Ability to travel up to 20% of the time

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 401 S Tryon St - Charlotte, NC
NC-Charlotte: 128 South Tryon Street - Charlotte, NC
SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
TX-Irving: 250 E John Carpenter Freeway - Irving, TX
TX-Plano: 4975 Preston Park Blvd - Plano, TX
IA-Des Moines: 206 8th St - DES MOINES, IA
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN
NY-New York: 150 E 42nd St - New York, NY
NJ-Summit: 190 River Rd - Summit, NJ
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
AZ-PHX-Northwest Phoenix: 2222 W Rose Garden Ln - Phoenix, AZ
AZ-Chandler: 2700 S Price Rd - Chandler, AZ
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.