Job_ID 2021-1234 # of Openings 1 Category Education
(ISC)² ® is an international, nonprofit membership association for information security leaders. We're committed to helping our members learn, grow and thrive by providing world-class certification programs, education & training, and professional development opportunities that inspire a safe and secure cyber world. With more than 150,000 certified members, we empower professionals who touch every aspect of information security.
The Education Data Analyst will be directly responsible for interpreting data gathered on (ISC) 2 Educational Programs. You will effectively use this data to influence curriculum development and enhancement efforts, improve learner experiences, address critical course errors, and report on key performance indicators and guide awareness initiatives.
Create and maintain accurate/relevant data driven dashboards and reports for key stakeholders.
Identify and present significant trends around educational offerings.
Use data from course and instructor evaluations to influence continuous improvement of the development and delivery of (ISC) 2 Educational Programs.
Oversee annual curriculum development market analysis, to include member surveys and focus groups, ensuring timely collection, interpretation and reporting on data which will be used to influence the annual curriculum plan.
Develop comprehensive assessments (discovery reports) for updates to certification curriculum, and course charters for new professional development offerings.
Ensure course descriptions are relevant to learner needs, accurate and up to date the website and LMS store.
Recommend and implement new data collection and analysis processes.
the website and LMS store.
Liaise with Marketing and Communications Teams to provide learner insights which can be leveraged for marketing and communications initiatives.
Other duties as assigned.
Bachelor's Degree in Statistics, Professional Studies in Data Analytics, or related field; Master's Degree preferred
Minimum of 3 years of experience using qualitative and quantitative research methodology and statistical analysis techniques for reporting data to influence business development and program quality
Expert knowledge of various Business Intelligence tools such as PowerBI, Tableau, DOMO, programming/scripting languages (i.e., MSSQL) and statistical software (i.e., SPSS or R)
Advanced use of the Microsoft Office Suite required (Outlook, Excel, Power Point, Word, etc.)
Proficient with managing large datasets, adept in writing comprehensive analytical and technical reports, and ability present complex concepts/information to a wide range of audiences
Knowledge of the learning industry preferred
Ability to demonstrate and support the 5 Company Core Values: Integrity, Excellence, Unity, Accountability, Agility
Exceptional communication (verbal and written) and presentation skills; can confidently articulate information in a professional manner to individuals at all levels, and with both internal and external partners
Ability to work independently as well as collaboratively with a team, and both internal and external partners and clients
Strong business acumen
Strives to understand contributing factors, works to resolve or interpret complex situations and solve problems
Proactive, self-starter with strong organization and time management skills; capable of taking on projects from start to finish with minimal supervision
Manages time, resources, and competing priorities to ensure timely completion of assignments with a high degree of accuracy, quality and responsiveness
Strong sense of responsibility, attentiveness to detail, and proven commitment to quality
Physical & Mental:
Up to 15% travel may be required
Work normal business hours and extended hours when necessary
Remain in a stationary position, often standing or sitting, for prolonged periods
Regular use of office equipment such as a computer/laptop and monitor computer screens
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.PI130771669