Improving the health of our community in all we do
Northeast Georgia Health System (NGHS)is a non-profit community health system on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through four hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder and Dahlonega - with a total of more than 700 beds and more than 1,100 medical staff members representing more than 50 specialties. NGHS also encompasses Northeast Georgia Physicians Group, a multi-specialty group with more than 65 locations, and The Heart Center of Northeast Georgia Medical Center, a cardiology practice with more than 15 locations.
This Unit Secretary is Full Time Nights.
Schedule: 7:00pm - 7:00am, Days of the week vary with every other weekend rotation.
Location: NGMC Gainesville Medical ICU III S5E
S5E Medical Intensive Care Unit III (MICU III) is a 34-bed critical care unit that provides comprehensive care requiring intense monitoring and nursing care.
As a critical care unit, care is provided for a wide variety of illnesses, including but not limited to:
COVID-19 positive patients and symptomatic persons under investigation (PUI)
Hemodynamically unstable patients requiring invasive monitoring and/or close observation
Therapies in the MICU may include peritoneal dialysis, hemodialysis, continuous renal replacement therapy, and conventional ventilation support. Monitoring includes central venous pressure, pulmonary artery, arterial line, electrocardiogram, pulse oximetry, and apnea monitoring.
Provides clerical support for a nursing unit(s). Prepares and maintains records for the unit and serves as a facilitator for all communications. The unit secretary functions under the direction of the charge nurse. This position will communicate with patients in the adolescent, adult, and geriatric age groups. Employee performs duties in accordance with population specific guidelines and adhere to National Patient Safety Goals as outlines in policy and procedures.
High School Diploma or GED
Must have Basic Life Support Certification through the American Heart Association
Previous clerical or administrative preferred but not required
We're looking for someone who:
Admits mistakes and shortcomings
Adapts to Change
Essential Tasks and Responsibilities:
Answers the telephone according to procedure, utilizing effective communication skills & exemplary customer service skills: screens and refers all calls to ensure accurate communication, refers all calls to leave orders for patient care to licensed staff, and relays messages/requests accurately to the appropriate individual (s).
Promptly answers patient intercom and responds by directing patient's request to appropriate staff, filling requests as defined by Unit routine, and follows up with patient to be sure request was resolved.
Notifies Dietary department of any changes to diet.
"Performs emergency procedures (i.e., CODE, fire or disaster codes) according to policy."
Ensure an adequate supply of assembles charts are ready for new admissions.
Maintains patient's chart by thinning charts as needed, replenishing forms as needed, and placing reports in appropriate chart location.
Enters request for needed supplies/services, places transport courier printouts in designated area (i.e. SPD, HIMs, blood pickup, ambulance services, etc.).
Initiates the following actions to complete the paperwork when a patient is discharged: discharges the patient in the Epic system, completes housekeeping D/C sheets (on applicable units), and ensures completeness of D/C'd patient's chart before sending to HIMs.
"Makes recommendations to Unit Manager for purchase of new equipment or supplies as appropriate."
Completes daily/weekly requisitions to accurately reflect the unit's needs.
Places supplies from storeroom in designated areas, as appropriate.
Daily records refrigerator temperature on appropriate sheet.
Notifies appropriate departments of needed repairs and follows through on requests.
Maintains printers by changing toner, replenishing paper and reporting problems to Information Systems Department.
Exhibits flexibility in scheduling to meet dept staffing needs.
Completes unit specific annual competency assessment requirements Success Factors & annual competency checklist) within specified timelines.
Support performance improvement activities participating in dept monitors (data collection) & identifying in writing, one PI suggestion annually.
Frequently lifting up to 20 lbs
Frequently carrying up to 20 lbs
Since first opening its doors in Gainesville in 1951, Northeast Georgia Medical Center has added hospital campuses in Braselton, Barrow and Dahlonega - and become Georgia's most awarded hospital. Some recognitions include being named to these lists:
America's 50 Best Hospitals- Healthgrades
100 Top Hospitals- Truven Health Analytics
100 Hospitals with Great Heart Programs- Beckers Hospital Review
America's Top Quality Providers- Carechex
Atlanta's Top 150 Workplaces- Atlanta Journal-Constitution
Healthcare's Most Wired Hospitals and Health Systems- Hospitals & Health Networks magazine
NGMC has also been recognized in recent years as Georgia's #1 Hospital for overall hospital care, overall surgical care, heart care, orthopedic surgery, women's care and more.