Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!
OVERVIEW
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
JOB DUTIES
Greet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.
Check guests in and out for their reservations.
Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.
Collect and post security deposits, rent, or funds for other services.
Complete and maintain resort records, reports, and files.
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
Assist with the preparation of marketing materials.
Other duties as assigned.
REQUIREMENTS
High School Education (some HS education required)
Prior administrative experience
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Professional appearance
Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
RV resort office or hotel front desk experience, a plus
PERKS
At Sun RV Resorts, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!
Paid sick leave
Online access to view and update personal information, review paystubs, annual W2s, and more
Participation in company-wide SunRewards program
Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
Access to hundreds of online learning modules via Sun University
Vacation RV site rent discounts at SunRV Resorts nationwide