Sales Account Manager at TrueCommerce, Inc. in Cranberry Township, Pennsylvania

Job Description:

TrueCommerce is the most complete way to connect your business across the supply chain, integrating everything from EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces, to your business system, and to whatever comes next. To stay ahead in today’s dynamic global market, companies need to be able to do business in a lot of different directions at once. TrueCommerce has helped businesses be more connected, more supported, and more prepared for what’s next. That’s why thousands of companies – ranging from start-ups to the global Fortune 100, across various industries – rely on us.

TrueCommerce. Do business in every direction.

Our culture and values are what set us apart!  TrueCommerce provides an open and positive work environment where providing employees with a work/life balance is key. Work is not only challenging, but interesting and rewarding as well.  We encourage employees to grow and develop.  Additionally, TrueCommerce organizes events throughout the year like picnics, golf tournaments, chili cook-offs, winter holiday events, and opportunities to volunteer for charity.  Come join our team!

Summary

The Sales Account Manager's primary responsibility is to sell add-on software and solutions to existing customers while identifying opportunities to improve customer satisfaction.

Job Responsibilities:

• Meet or exceed monthly sales quotas as put forth by the company.


• Maintain an acceptably high level of sales activity as determined by the company.


• Build and maintain a robust sales funnel as determined by the company.


• Proactively contact current customers to explain, build value for and sell additional products.


• Conduct effective sales presentations via telephone with current customers.


• Help to solve customer issues in a timely manner.


• Contact internal resources as necessary to resolve customer issues.


• Identify reference accounts.


• Update customer records as necessary.


• Monitor and record customer satisfaction levels.


• Attend sales department meetings and educational activities to stay up-to-date on the latest developments and trends within the industry.


• Execute on other assignments as directed.

Experience

Required

• Customer Service Experience


• 1 - 2 years: Inside Sales Experience

Education

Required

• Bachelors or better

Skills

Required

• Negotiation


• Multi-tasking


• Building Rapport


• Organizational


• Technical


• Verbal Communication


• Problem Solving


• Listening


• Closing Sales


• Customer Service

Behaviors

Preferred

• Thought Provoking: Capable of making others think deeply on a subject

Motivations

Required

• Self-Starter: Inspired to perform without outside help

See job description

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