IT Business Partner at Dematic Corp in Grand Rapids, Michigan

Job Description:

Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, the Dematic global network of 10,000 employees has helped achieve more than 6,000 worldwide customer installations for some of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the global leaders in industrial trucks and supply chain solutions, and a leading provider of warehouse automation.

Dematic is looking for various IT Business Partner (ITBP) roles in any of our regional offices.  If you want to be part of this exciting opportunity to help Dematic achieve Business and Technology Convergence, this might be the role for you.

The ITBP has the overall responsibility of serving as the strategic interface between assigned business units for the purpose of business technology strategy development, solution discovery, service management, risk management, and relationship management. The ITBP proactively serves as a “trusted advisor” and is the primary IT point of contact to business line executives and managers. The ITBP delivers comprehensive programs, initiatives, and solutions to the functional areas of the organization in support of key business strategies. He or she facilitates the project intake process and the high-level planning and execution of business initiatives by partnering with business leadership and other key stakeholders to define opportunities and prioritize projects. The ITBP serves as a lead role in enabling the business to achieve its objectives through the effective use of technology.

Essential Responsibilities:

• Responsible for the development and implementation of technology solution roadmaps


• Collaborate with management to develop annual budgets for respective business units


• Develop solution concepts and business cases for new investments


• Perform business analysis and prepare recommendations and business plans


• Act as advocate across business units, escalating business requirements with IT when needed


• Possess broad knowledge of technical and business resources and use them to effectively coordinate team members


• Identify, screen, and evaluate new solution opportunities to address unmet customer needs


• Possess strong analytical and requirements gathering capabilities


• Oversee the launch of solutions and help to maximize the positive impact on the organization


• Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the manner best suited to their requirements


• Collaborate with architecture and operations teams to ensure solution compatibility with company standards


• Collaborate with the Project Management Office on the intake process and prioritization of projects across the company


• Develop KPI’s that evaluate the success and failure of new programs and initiatives for assigned business units


• Models our Values of Integrity, Collaboration, Courage, and Excellence

Skills & Abilities:  

• Proven ability to inspire a team, articulate a vision, and influence stakeholders


• Excellent analytical and diagnostic capability


• Ability to interpret the requirements of end users, project managers, and other stakeholders 


• Strong customer service focus with the ability to build and maintain positive and constructive relationships


• Excellent communicator and public speaking comfort


• Ability to work well with people from many different disciplines with varying degrees of technical and business expertise


• Strong problem solver, strategic thinker, forward thinking


• Performance driven, detailed, and organized


• Excellent time management skills with the ability to meet deadlines


• Results oriented with demonstrated experience in leading working sessions with multiple stakeholders


• Self-starter with proven ability to manage multiple items with minimal supervision


• Adaptability in changing business environments


• Willingness to take on other business units as needed

Knowledge, Education and Experience: 

• Bachelor’s degree in IT or related discipline


• Typically has 10 to 15 years of IT and business work experience with a broad range of exposure to various technical environments and business segments


• 5+ years developing and executing strategic plans including project management, business analysis, requirements gathering, and streamlining


• 3+ years of experience working with a broad range of diverse and complicated business units


• High degree of proficiency in MS Office Suite


• Strong Business Acumen


• Lean certification would be an asset

Work Experience in various assets such as:

• Work experience in CRM technologies such as Salesforce 


• 
  Working knowledge of finance technologies such as Hyperion, Concur and Taxware
  


• Work experience with BI tools such as Power BI


• Working knowledge of ERP technologies such as SAP and Syteline


• Working knowledge of HRIS technologies such as UltiPro and Workday 

Travel: Up to 20% travel (including international)