Third Party Payer Specialist at Enova Group in Omaha, Nebraska

Job Description:

Job Purpose

The Third-Party Payer Specialist is responsible for developing customer relationships while assisting customers to pay current and outstanding account invoices. You will collaborate with customers to get the NMC group of companies set up in customer third-party portals, become proficient in those portals, enter invoices, and ensure payments are received in a timely manner. You'll continuously monitor for data discrepancies that create billing issues then take the steps necessary to make needed corrections. The Third-Party Payer Specialist will ensure customer accounts are current with minimal aging and support both internal and external customers who need assistance with the billing process.

We're looking for someone who is process-oriented with strong customer service skills and can efficiently manage invoicing and billing processes in a time-sensitive environment.

Essential & Primary Job Duties:

• Ensure timely and accurate handling and processing of customer invoices.
• Update and maintain accurate billing and payment records
• Develop a thorough understanding of customer and third-party billing systems to ensure proper processing of payments.
• Administer payment processing of third-party payers.
• Monitor customer accounts on a daily basis and maintain a current process flow
• Identify outstanding account receivables
• Investigate historical data to verify accuracy of invoice processing
• Resolve billing and customer account issues
• Contact clients to discuss and rectify overdue and missed payments
• Update account status records
• Prepare and present reports on individual account and overall activities and progress
• Continually develop improvement initiatives to streamline and standardize inefficient processes
• Provide customer service via incoming calls to both internal and external NMC customers.

• We are interested in knowing the nuts and bolts of who you are, so tell us about your proud moments and accomplishments that got you to where you are today.
• We are looking for someone who is process-oriented with strong customer service skills.
• Let us know how your background aligns with this position's responsibilities.

Benefits

• Medical (and FSA/HSA plans), Dental, Vision Insurances
• Paid Vacation and Holidays
• Company-paid Basic Life Insurance
• Supplemental Term Life Insurance
• 401(k) with Match
• Tuition Reimbursement and In-house Training Dept.
• Paid Military Leave
• Short and Long-Term Disability
• Safety Glasses and Boot Program

• At NMC, we will provide you with a different set of tools to help you advance your career:
• The People/Culture: You can expect to work with helpful, friendly and collaborative teammates. Our technicians drive our business and they operate in a trusting and flexible environment.
• Flexibility: At the end of the day, our home and families are what is most important. Our managers offer flexibility so you never have to worry about choosing between work and family.
• Challenge/Opportunity: This is not a production environment. You will find new challenges and a variety of tasks every day. You get to choose your path and how you would like to grow.
• Brand: Our employees take pride in representing the #1 brand in construction equipment. Caterpillar has been rooted in our blood since we were children.

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About NMC CAT

As a Nebraska-based company with more than 80 years in the equipment industry, NMC is focused on providing a comprehensive line of capital equipment solutions to the many industries we serve. Our employees enjoy a relaxed culture with competitive compensation, a comprehensive benefits package, and an inspiring culture. The NMC team is focused on enabling our customers' success by understanding their unique needs and delivering tailored, innovative equipment solutions with a specialization in Caterpillar construction equipment, power generation, material handling, rental equipment, and total truck service. NMC takes pride in cultivating strong relationships with our customers and our talented professionals; these connections cultivate growth and success and they are truly the strength of NMC.

Our Values: Integrity, Relationships, Entrepreneurship, Excellence, Stewardship

NMC is an equal opportunity employer and affords equal opportunity to all applicants for all positions. NMC Group, Inc. shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.