This job listing has expired and the position may no longer be open for hire.

Overnight Shift ESSENTIAL Customer Service Representative at Vector Security, Inc. in Plymouth Meeting, Pennsylvania

Posted in Admin - Clerical 30+ days ago.

Type: Full-Time





Job Description:


 


 


Looking to Re-Start Your Career Path?


Then Join Our Essential Industry Firm as a



Member of our Customer Service Representative Team 


7PM – 7AM


Work Full-Time 12-hour Shifts (36 hrs. one wk., then 48 hrs. the next): 


Upper $30s/annually to start, you receive a pay increase after successfully completing your 90-day paid training


 As an Essential Industry, Vector Security's Overnight Shift Customer Service Representatives have continued working during the COVID19 pandemic.


VECTOR SECURITY is the 4th largest security company in the U.S.   We are seeking several experienced customer service professionals to work the overnight shift of 7PM – 7AM at our growing 24/7 Monitoring Station in Plymouth Meeting, PA.


If you are interested in a career within an essential business where you can make a difference in our customers’ lives, then consider joining Vector Security.  Our Overnight Customer Service Representatives are considered essential employees and pride themselves in being there to assist in saving the lives and properties of our customers!


Your Training will be conducted on-site, Monday through Friday and your training hours will vary. After successfully completing your paid 90-day training, your schedule will consist of working three days one week, and four days the next week on a rotating schedule. With full-time benefits!


      We Offer You a Comprehensive “Total Rewards” package:



  • UPPER $30s annually (based on your experience)

  • PAID training/breaks and lunches - Classroom Training M - F, training hours will vary 

  • OVER-TIME built into your schedule

  • A three-day weekend every other week

  • PAID Holidays, and if you have to work a holiday, your hourly pay rate is higher

  • FREE on-site parking

  • EXCELLENT medical and dental insurance (dental coverage is FREE for single coverage)

  • PLANS for prescriptions, vision, and wellness

  • Company paid life and AD&D insurance

  • Company paid short- and long-term disability

  • Voluntary benefit products

  • 401k retirement savings plan after just 60 days

  • Paid time off for vacation, sick and floating holidays

  • Tuition reimbursement

  • Employee Assistance Program (EAP)

      What We Need You to Bring to the Table:



  • At least one-year customer service or call center experience with great phone, keyboard, and computer skills

  • Experience providing excellent customer service over the phone

  • Ability to navigate within multiple software systems

  • Ability to type a minimum of 35 WPM

  • Professional demeanor in all communications

 


Why Join Us?


Consumer Affairs continues to report us as the “Best Rated Home Security System Company”.  We’re also a two-time winner of Dealer of the Year from SDM Magazine, two-time winner of the Police Dispatch Quality (PDQ) Award, and multi-year winner of the Central Station Operator of the Year Award from The Monitoring Association. We are a Top 5 largest security company.


Sure, we’ve got the hardware and the recognition, but the real reason to join Vector Security is our people.  People who are passionate about the work they do.  Energetic people who innovate, who take on new challenges.  People, perhaps, like you!


We’re excited – so when we find good people, we hold on to them … through performance incentives, career advancement opportunities, internal promotion, and continuing education.


Whether you’re looking for new challenges or are a proven leader in your profession, Vector Security may have the right essential business opportunity for you.  We seek talented, proactive, and driven individuals who are excited about what the future holds.  Because we are!   Come join us and find out for yourself.


 


Please email us your updated resume


This location is NOT accessible by public transportation


Vector Security is a Drug-Free Workplace


   Vector Security is an Equal Opportunity Employer


 


All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran or disability status.

Experience

Required
  • 1 year(s): Customer Service
Preferred
  • 1 year(s): Call Center

Education

Required
  • High School or better

Licenses & Certifications

Preferred
  • TMA Level 1

Skills

Required

  • Customer support experience

  • Customer service skills

  • Problem Solving

  • Organization

  • Typing / keyboard

  • Communication

Behaviors

Required

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

  • Team Player: Works well as a member of a group

Motivations

Required

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

See job description




Salary:

$15.00


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