E-Commerce Merchandising Specialist at Arhaus in Boston Heights, Ohio

Job Description:

The E-Commerce Merchandising Specialist will assist in developing a premiere shopping experience through customer product exploration enhancements and improved sales conversion tactics on Arhaus.com. The individual in this role will have a retail merchandising background along with expertise in E-Commerce selling and customer behavior. This position will report directly to the E-Commerce Merchandising Manager.

 

Responsibilities

·       Execute merchandising strategies for new product launches, marketing campaigns, and promotions through Arhaus.com.

·       Work with Merchandising to plan and execute site updates to achieve E-Commerce sales goals.

·       Collaborate with photo and copy teams to add new products online to support launch campaigns

·       Audit product presentation online to ensure that content is on-brand and accurate.

·       Report on E-Commerce and Total Product Selling to Marketing and E-Commerce teams.

·       Review competitor’s online presence and report back to larger internal teams regularly.

·       Serve as subject matter expert on E-Commerce Merchandising Tools and Platform.

·       Recommend enhancements to both the E-Commerce Shopping Experience and Merchandising Administrative tools.

·       Research and assist in remedying bugs associated with Arhaus.com and the Merchandising Administrative platform, collaborating with Web Development.

·       Collaborate with internal teams to strategically optimize online experiences with improved product discovery capabilities through measuring site behavior, and sales conversion as core competencies.

·       Partner with E-Commerce Operations team to ensure that both customer-facing sites as well as administrative tools are operating at peak performance

·       Partner on testing strategies within the Design/UX, Merchandising, and Marketing teams.

 

Requirements

·       Bachelor’s degree in merchandising, marketing, communication, or related field

·       2-3 years of experience in Retail Merchandising

·       2-3 years of experience in E-Commerce Merchandising

·       Demonstrated ability to execute merchandising strategies

·       Self-starter with ability to own projects and processes

·       Strong analytical skills in reviewing sales and site performance

·       Expertise in working with E-Commerce Platforms and Content Management Systems (CMS)

·       Strong Microsoft Excel skills

·       Google Analytics experience a plus

·       Ability to adapt quickly to new technology and processes

 

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