JOB DESCRIPTION RH is seeking an Associate Hospitality Leader with a demonstrated ability to support company leadership in the development and execution of business strategies to support our successful Hospitality platform. This includes performing regular front-of-house management duties to include training of hospitality associates, and providing world-class customer service to internal and external guests while taking great care of the equipment and facilities.
At RH we believe deeply that the \"right\" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take \"no\" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Assume full responsibility for every aspect of the guest experience, and lead all associates during shifts to do the same
Work in partnership with the rest of the Hospitality Leadership team to develop strategies to grow the business
Complete food and beverage knowledge for every product, and lead associates to achieve the same
Run pre-shift meetings: communicate key business updates, map and communicate station coverage plan, lead Values messages/exercises, create and conduct on-the-job associate training
Conduct hiring interviews, mentor, train, and conduct in-the-moment coaching to develop teams and deliver sales
Embrace change and deliver top results no matter the obstacle
Be accountable for financial audits and paperwork: till cash, bank deposits and change requests, daily balancing and tip tracking
OUR REQUIREMENTS
Minimum of 2 years management experience in hospitality industry
Ability to work independently and with all levels of leadership in a fast-paced environment
Strong ability to lead a team and own accountability for specific revenue goals
Excellent written and verbal communication skills with notable attention to detail
Team player with enthusiastic outlook and creative mind
Strong decision-making abilities
OUR PHYSICAL REQUIREMENTS
Must be able to lift up to 50 pounds
Must be able to work standing and walking for extended periods of time
#LI-EP1ABOUT US RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.