General Manager at Symbia Logistics in Reno, Nevada

Job Description:

General Manager

JOB SUMMARY

Directs multi-site fulfillment/warehouse operations of e-commerce and business to consumer clients through a team of front-line supervisors and lead employees to ensure efficient use of resources with manpower, materials and equipment. Provides direction, development and leadership to all facility employees either directly or indirectly through supervisors and lead personnel. Oversee all daily operations of the distribution center from order production to administration and customer service. Ensures policies and procedures are followed. The successful candidate has the key skills to develop processes that will maximize stewardship, safety, quality and productivity. The Distribution Center fulfillment manager will be involved in the day-to-day operation of an omni-channel 3rd Party Logistics warehouse.

Can you perform these Duties:

• Responsible for the financial management of the P&L for the warehouses. Effectively lead the workforce, instilling motivation and communicating effectively to achieve maximum results.


• Reviews costs and service quality and modifies order production and inventory control programs to maintain and enhance profitable operation of the warehouse.


• Ensures compliance with service quality standards for each customer within the facility.


• Acts as a local liaison with customer relationships, conferring with customers and representatives.


• The General Manager must be skilled in root cause analysis and identify opportunities for improvement in the warehouse and in the office management.


• Implement and document an appropriate performance evaluation for recommending promotions, wage increases, and terminations.


• Coordinate activities through planning with department managers to ensure the company objectives are accomplished in a timely and cost-effective manner.


• Review daily order production and operating reports and direct the resolution of operational, e-fulfillment problems to ensure minimum costs and prevent customer delivery delays.


• Determine responsibilities of assigned organization and staff positions to accomplish business objectives and maintain vendor relationships.


• Manage Client Invoicing and AR processes support.

Do you possess the needed Education and/or Experience:

• Minimum of 5 years in a distribution or warehousing environment in a leadership role.


• B2C fulfillment experience of Multi-client warehouse operations experience, preferred


• Bachelors Degree or equivalent experience in a related area.


• Working knowledge of budgets and financial statements.


• Strong Labor planning skills to support dynamic volume demands.


• Spoken and written Spanish preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Fulfillment, Logistics, Production, Supply Chain and Demand, Distribution

What you need to have and/or know as our General Manager…

• Minimum of 5 years in a distribution or warehousing environment in a leadership role.


• B2C fulfillment experience of Multi-client warehouse operations experience, preferred


• Bachelor’s Degree or equivalent experience in a related area.


• Working knowledge of budgets and financial statements.


• Strong Labor planning skills to support dynamic volume demands.


• Spoken and written Spanish preferred