Quality Assurance Lead Pharmacy Technician at Nemours in Orlando, Florida

Job Description:

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

Equity, diversity, and inclusion guide our growth and strategy.  We are looking for individuals who are passionate about, and committed to leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive team environment. All Nemours associates are expected to ensure that these philosophies are embedded in their day to day work with colleagues, patients and families.

Nemours is seeking a Quality Assurance Lead Pharmacy Technician (FULL-TIME), to join our Nemours Children's Hospital team in Orlando, Florida.

Located in Orlando, Fla., Nemours Children’s Hospital is the newest addition to the Nemours integrated healthcare system. Our 100-bed pediatric hospital also features the area’s only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children’s Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve, we also provide specialty outpatient care in several clinics located throughout the region.

The Quality Assurance Lead Pharmacy Technician, in concert with Pharmacy Leadership, provides input and technical expertise in the planning, development, implementation, and evaluation of pharmacy systems to ensure the integrity, adherence, and safety of the services provided by the department. This position directly affects the Pharmacy Department's ability to comply with all relevant regulations and develop, maintain, and coordinate quality and safety programs. 

1.  Carries out rules and regulations pertaining to the pharmacy department's professional policies and ensures compliance with State and Federal regulations.

2.  Conduct environmental and personnel sampling components of the overall quality management program for sterile compounding as outlined by regulatory bodies and USP 797, including but not limited to: 

• a.  Gloved Fingertip Sampling (GFS)


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  b.  Media-Fill Testing (MFT)
  


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  c.  Viable air sampling (VAS)
  


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  d.  Environmental Surface Sampling (SS)
  

3.  Ensures that the sterile compounding environments and personnel work practices reflect relevant regulatory requirements and current pharmacy practice standards.

4.  Ensures that each area related to sterile product preparation meets the classified air quality standard appropriate for the activities to be conducted in that area and that the ISO classified areas are located, operated, maintained, monitored, and certified to have appropriate air quality.

5.  Ensures cleanroom environments maintain a state of control via:

• a.  Environmental cleaning when necessary


• b.  Monitoring for completion of the daily and monthly surface cleaning and disinfection tasks


• c.  Environmental monitoring of Pressure, Temperature, and Humidity in sterile compounding areas


• d.  Daily review of Simplifi 797


• e.  Auditing expected processes


• f.  Ensuring that any person who enters the sterile compounding area maintains the quality of the environment


• g.  Following up to ensure that corrective actions are taken if problems, deviations, failures, or errors are identified.

6.  Partners with the Operations and Technician Managers to monitor and ensure Sterile Products practice conforms to the Pharmacy Standard Operating Procedures and Reliable Methods for the appropriate and efficient preparation and utilization of sterile pharmaceutical products within Nemours Children's Hospital (NCH), including:

• a.  Monitor and ensure the physical appearance, functions, safety, and staff behavior performance in Sterile Products processing conforms to NCH standards.


• b.  Develop, review, and update Standard Operating Procedures of Sterile Products departmental processes to ensure that the procedures reflect changes in operational procedures and the current standard of practice.

7.  Participate in developing Sterile Products procedures to ensure the pharmacy department meets all legal, accreditation, and certification requirements posted by the FDA, Board of Pharmacy, Board of Health, DEA, CMS, USP 797, USP 800, and Joint Commission.

8.  Conducts regular audits of Pharmacy Sterile products related documentation:

• a.  Identifies deficiencies related to inadequate or incomplete record-keeping and documentation


• b.  Performs audits identified by Pharmacy management as required to meet regulatory or compliance standards; providing data analysis and summary

9.  Personnel Training and Education:

• a.  Oversees the training of personnel in all activities pertaining to; sterile compounding, the handling of hazardous drugs, and the maintenance of sterile compounding environments  


• b.  Assists with onboarding and orientation of new pharmacy associates


• c.  Ensures ongoing competency assessment as outlined by USP 797/800 and/or state and federal regulations 

10.  In concert with Pharmacy Leadership, contribute to developing or revising existing departmental Sterile products related policy and procedures related to USP 797/800.

11.  Serves in hospital committees as assigned and performs other duties as assigned by the Director of Pharmacy.

12.  Able to maintain punctual attendance consistent with Nemours policies, regulatory, and federal, state, and local standards.

13.  Strong communications skills are required.  Prepared to interact with both internal and external customers and respond appropriately.

14.  Supports and contributes to the ongoing measurement and improvement of pharmacy operations. Promotes and uses lean management principles as the departments "primary tool for ensuring a mindful, high-reliability culture" (5S, elimination of waste, JIT, standard work, quality, promote and comply with standardized procedures/work, identify "waste" in ownership process and recommend solutions for implementation, correct abnormal condition)

• a.  Participates in audits and tracers programs


• b.  Promotes quality of pharmacy services using PDCA methodology

Job Requirements

• Bachelor's Degree required.


• Minimum of three (3) to five (5) years Hospital Pharmacy experience required.



• Florida Pharmacy Technician licensure required.




• Certified Pharmacy Technician preferred.




• Shift Flexibility is required.

***EXTERNAL APPLICANTS: Please be advised if you apply to this position, you will be asked to take an assessment as part of the application process.  This could add an additional 20 to 45 minutes, based upon the assessment that corresponds with this position.  Please allow yourself enough time to complete the test, as you will not be able to save your application and come back to complete it at a later time.  Do not use your mobile phone to apply to this position; our assessment is not compatible with mobile devices at this time ***

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.

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