Community Based Services Advocate at YWCA Central Massachusetts in Worcester, Massachusetts

Job Description:

As a Community Based Services Advocate you will provide services to victims of domestic violence; to include providing crisis intervention, individual and group advocacy/counseling for victims and identifying high risk clients; providing education activities and training presentations to the community arenas with a specific focus on curriculum on healthy relationships, child abuse, bullying, teen dating violence, and domestic violence; establishing a process of changing the attitudes and beliefs of the community with activities designed to actively promote healthy, non-violent relationships and addressing the factors that condone intimate partner violence with a consistent and systemic approach. Flexible hours required with a valid driver’s license.

RESPONSIBILITIES:

• Provide crisis intervention services, individual and group advocacy to victims of domestic violence in the community and/or agency


• Establish and maintain relationships with schools, community agencies and faith-based organizations for collaboration purposes and for facilitation of community education in their realms


• Enter and maintain data outcomes for various funders


• Assessment of clients for high risk; shelter and related services


• Maintain principles of confidentiality


• Provide consultation to police departments as needed for the High Risk Response Team


• Provide outreach services to clients referred from SAFEPLAN Advocates


• Provide and answer hotline calls as needed and assist local police departments


• Participate in the local CCRN as needed


• Maintain written documentation for client records per policy


• Collect and maintain required monthly statistics


• Attend agency meetings and in-service trainings, as required


• Participate in agency trainings, meetings, and community education presentations


• Develop and maintain community resource contacts


• Adhere to all YWCA/Battered Women's Resources/Daybreak Policies and Procedures


• Other tasks as assigned by the Director

• Bachelor’s Degree in related field such as Human Services, Counseling, or Social Services


• Knowledge of domestic violence and/or family violence and related issues such as substance abuse and mental health, crisis intervention, individual and group counseling, community development, and education


• Experience working with diverse populations


• Demonstrated ability to work cooperatively with other professionals and team members


• Ability to maintain professional boundaries and client confidentiality


• Empathetic, non-judgmental and active listening skills


• Ability to assess and intervene in crisis situations


• Excellent written and oral communication skills


• Organized; innovative


• Knowledge of community resources


• Excellent computer skills required


• Public speaking skills with large groups of all ages

Survivors of domestic or sexual violence, people of color, people with disabilities, people who are bilingual/bicultural, and members of the LGBTQ community are strongly encouraged to apply.

YWCA is an affirmative action/equal employment opportunity employer.

Salary: