Belimo is a global leader in the development, production and marketing of actuator solutions for controlling heating, ventilation and air conditioning systems. Actuators, control valves and sensors make up the company's core business.
JOB SUMMARY
The Product Specialist’s role is to provide product support to customers and fields sales. This position maintains integrity and accuracy of product data.
COMPANY'S MISSION AND VALUES
The objectives of this position are fully integrated to the objectives of the Company’s Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.
REPORTING STRUCTURE
The Product Specialist reports to a Manager, Product Management and bears full responsibility for agreed upon goals and objectives
JOB RESPONSIBILITIES
Provide product support to customers and field sales organization by answering technical/application/customer specification questions within agreed-upon time frame.
Maintain integrity and accuracy of product data and product documentation ensuring product fact book and product catalogues are up to date
Provide coordination and support of product quality cases utilizing product knowledge and product application expertise.
Coordinate and support product set up and product changes in SAP and PIM.
Work closely with cross functional teams including Product Management, Sales, Logistics, planning, Production, Customization.
Collect marketing information including: competitive benchmarks, trends, opportunities, and customer expectations.
Work closely with Marketing to create or update product support literature and implement promotional strategies.
Maintain an excellent perception of products in the marketplace (quality, innovation, and price).
Ensure application excellence of all Belimo products.
REQUIREMENTS
Bachelor’s degree in engineering or applicable technical field, or an equivalent combination of education and technical/professional experience.
1+ years of experience in product or marketing position
HVAC or related industry experience a plus
Strong technical aptitude with ability to understand and master product applications
Demonstrated initiative, persuasiveness, and creative problem solving skills.
Excellent verbal and written communication, presentation, organization, and time-management skills.
Proficient use of word processing, Excel, PowerPoint, and E-mail software
Travel requirements of position is approximately 15%.
We offer competitive salary & an excellent benefits package including performance bonus & an outstanding 401K Plan. Belimo is an Equal Opportunity Employer.