Office of Military and Veteran Affairs, External Programs Associate at JPMorgan Chase Bank, N.A. in Washington, Washington DC

Job Description:

The Office of Military and Veterans Affairs (MVA) develops and implements a comprehensive strategy to provide programs, products and services to meet the unique needs of the military and veteran community in the areas of employment, acclimation and development, and small business.

JPMorgan Chase established the Office of Military and Veterans Affairs (MVA) in 2011 to recognize the tremendous sacrifices our military members and their families have made and to support veterans, service members and their families both inside and external to JPMorgan Chase.

MVA's Employment and External Partnership team is responsible for managing the firm's relationships across the private and non-profit sectors, government and higher education on issues of employment and entrepreneurship (i.e., underemployment, military spouse employment, workforce readiness of transitioning service members, access to capital for small businesses, etc.) related to service members, veterans and military families. This includes leadership of the Veteran Jobs Mission coalition, collaboration with other employment and diversity leaders (i.e., Business Roundtable, Disability:IN, SHRM), and relationship management with key governmental agencies.

Internal to the firm, the team provides a veteran lens to existing firm efforts and initiatives in order to enhance client offerings and benefit the community:

• Serve as subject matter experts on workforce development in the military community and promote JPMC's efforts to clients, elected officials and government agencies
• Advocate for veteran integration into existing programs such as Advancing Cities, the Business Roundtable and the Office of Disability Inclusion
• Work with LOB and regional D&I / HR leaders to connect them with local veteran talent initiatives

The Associate of External Programs reports to the Military and Veteran Affairs, Director of External Programs. The primary responsibility of this position is to oversee all aspects of MVA's veteran strategy external to the firm.

Core Responsibilities:

• Working with the Director of External Programs and in close partnership, support the development and implementation the firm's veteran-related initiatives.
• Serve as an ambassador of the firm's initiatives for veterans and military families to other key audiences: higher education, private and non-profit sectors
• Develop public, private, and non-profit partnerships to collaboratively address the employment and financial needs of veterans and military families
• When need provide direct support the teams which lead MVA's programs including Financial Heath, Small Business and the Veteran Jobs Mission
• Oversee strategy to disseminate veteran employment solutions to small and medium sized companies across the firm's strategic markets
• Collaborate extensively with Corporate Responsibility, including Civic Engagement and Global Philanthropy; identify strategic non-profit organizations that will enhance MVA's goals
• Support the development and management of multiple project plans; responsibilities include researching emerging trends, developing clearly defined project goals, objectives, and deliverables, measuring project success through measures of performance and measures of effectiveness, and managing project budget
• Work as member of matrix teams to deliver against the firms objectives

Qualifications:

• Military experience and/or experience working on military and veterans-related issues
• experience managing external stakeholders and partners; external relations a plus
• Ability to work effectively with senior management to develop and execute a strategy that supports the goals of the business
• Excellent relationship skills with the ability to indirectly lead and gain consensus
• Clear ability to think and act tactically, strategically and creatively
• Strong analytical and problem solving skills; sound judgment
• Strong decision-making skills combined with time management and project/program management/ planning skills
• Ability to manage and execute projects within budget
• Experience and comfort with public speaking to exemplifying the highest integrity and professional business standards, while exercising the utmost discretion in managing sensitive information

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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