Technical Project Coordinator at Cognizant in San Francisco, California

Job Description:

The Project Coordinator helps coordinate and execute pre-release product and feature programs in the C&C Org. As a Project Coordinator you ensure the visibility and impact of the program based on user’s responses and feedback of the programs.  In this role, you’ll combine expert project management skills with a passion for a great user experience to help the team create and implement best in class pre-release testing across all Communications product areas and platforms. You’ll work cross-functionally and collaborate with product owners and program manages to coordinate program planning and requirements, define milestones, manage action items, refine processes, and help pre-release programs meet deadlines. This job requires you to be an expert juggler, a master planner and a flexible Project Coordinator who can balance multiple programs at a time.

Responsibilities:

• Own and drive pre-release program process documentation


• Streamline a pre-launch plan to create and manage feedback channels.


• Increase & diversify internal and external recruitment.


• Automate whitelisting or onboarding processes.


• Improve quality of feedback through surveys with targeted question.


• Increase engagement & responses to surveys & feedback group.


• Write or review comms and docs for ease of use and a11y accessibility.


• Support users during pre-release testing through feedback channels.


• Analyze pre-release feedback to gather overall sentiment of a product and to identify issues & feature requests.


• Manage and maintain the team’s dashboard.


• Partner with product teams,  manage and prioritization, milestones, risk, and schedules; Keep project teams focused and productive.


• Deliver projects using a combination of existing process and individual initiative.


• Evaluate and improve processes and documentation for teams you support and teams you interface with; Leverage Technology: develop or improve tools or processes (software tools, techniques, automation) for repeatability and sustainability.


• Identify team needs with regards to process, tools, documentation, and asset management, driving required changes to make sure designers are working at optimum efficiency.


• Orchestrate successful delivery for multiple programs simultaneously.

Minimum qualifications:

• BA/BS degree in a technical field or equivalent experience


• 2 years of industry experience as a Project Coordinator, Program Manager, or similar role


• Enough experience in any programming language – Java , .Net or backend technologies like SQL etc .


• Project Management experience and familiarity with project management fundamentals (ie project definition, managing risk, managing dependencies and timelines, etc)


• Familiarity with software product development lifecycle and methodologies


• Experience building working relationships with peers across functions (design, research, product, test, engineering, etc)


• Comfortable with ambiguity and able to act with confidence in a high-performance culture.

Preferred qualifications:

• Experience designing outstanding web-based products for a consumer-oriented website.


• Proficient with Android and IOS and Communication App spaces.


• Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for platforms such as desktop and mobile, Android and Ios.


• Proven ability to act as a leader in communicating ideas and solutions.


• Must be self-motivated to prioritize and manage workload and meet critical project deadlines.

Technical Skills

* Proficiency Legends