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Agile Product Management Advisor - Express Scripts at Cigna in Franklin Lakes, New Jersey

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

The Technical Product Owner (TPO) owns all aspects of their technical products, leading business value creation and managing overall product health. The TPO understands business and technology objectives, communicates the product vision and roadmap, and prioritizes and translates needs into requirements to ensure that expected outcomes are achieved.

How you'll make a difference:


  • Collaborate with disparate stakeholder groups to identify, understand, and capture the functional needs of product stakeholders and define non-functional requirements to ensure value is delivered. Help the team demo completed work to product stakeholders. Own or contribute to the technical product roadmap.

  • Communicating Needs and Enabling Teams to Deliver Quality Products Communicate business needs, write definition-of-ready user stories, and incorporate architectural changes recommended by engineering. Maintain groomed backlog for business stakeholder priorities, ensuring the greatest value is delivered soonest. Actively participate in team retrospectives, finding ways for the team to incrementally improve

  • Leverages agility tools (e.g. Jira) and implements strategies to optimize team performance and achieve overall department objectives (e.g. manage story aging, manage WIP, epic size/throughput, etc.).

  • Ensure team's work creates iterative value (e.g. supports the completion of MVPs/Epics in concert with other teams). Plan delivery of iterative value with other TPOs and prioritize/groom backlog accordingly to ensure highest level of quality. Manage unaddressed issues and determine resolutions.

  • Identify and monitor tech product health metrics (e.g. KPIs, defect trends, compliance and security) to ensure business outcomes. Ensure recommended amount of team capacity is utilized for improving technical product health and driving down technical debt (e.g. integration and deployment of tooling, test automation, etc.).

  • Provide quantitative data reflecting the scope and impact of the job - such as budget managed, sales/revenues, profit, clients served, adjusted scripts, etc.

  • Contributes to the completion of specific programs and projects

  • Failure to obtain results or erroneous decisions or recommendation would typically results in serious program delays and considerable expenditure of resources



What you should have:

  • Certified Scrum Product Owner (CSPO) preferred, but not necessary

  • Bachelor's degree in related field or equivalent work experience

  • 5-8 years relevant experience or Master's degree and 3-5 years of relevant experience

  • Previous coding experience preferred but not necessary

  • Experience working in technology or in close engagement on component preferred

  • Microsoft Office

  • Agile requirement tools (JIRA, Rally, etc.)

  • Collaboration tools (HipChat, Slack, Confluence, etc.)

  • Diagramming and drawing tools (Visio, etc.)

  • Experience writing user stories

  • Knowledge of user experience and solution design essential

  • High degree of comfort in fast-paced dynamic / ambiguous environment

  • Ability to balance technical knowledge with business possibility and acumen

  • Ability to work cross functionally with Compliance, IRM, Infrastructure, and Software Engineering

  • Passionate stakeholder advocate with ability to identify and meet customer needs within agile framework

  • Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.