Learning & Development Coordinator at Panda Restaurant Group Inc in Rosemead, California

Job Description:

At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.

Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.

The Learning & Development Coordinator position is responsible for overseeing University of Panda course administration and prepares GO scorecards for senior leadership. This position may also coordinate and collect input from Subject Matter Experts and course participants on potential changes to training courses.

Essential functions:

The essential functions in this job description are not all-inclusive of this job's duties and responsibilities. Reliable and dependable attendance is required.

Descriptions

• Oversees all UOP course administration, including selection and assignment of facilitators to conduct training and coordination of scheduling and promotion of learning sessions; captures participant feedback and records participation in courses in the Plateau system.


• Coordinates and collects input from Subject Matter Experts and responses to post-training feedback on potential changes to training courses.


• Prepares GO scorecard to inform senior leadership of associates' cumulative participation and achievement, including GO course scores. Provides Operations leadership with information on their associates' progression through the GO courses and their performance.


• Provides administrative support to the Learning & Development programs, coordinating GO classes at the Support Center, scheduling guest facilitators, and coordinating GO training agendas and logistics. Handles registration for GO classes.


• Processes invoices for Learning and Development and tracks spending versus budget for Director of Learning & Development. Processes and tracks training bonuses.

JOB REQUIREMENTS:

• Bachelor's degree in business administration, hospitality, or related field.


• Minimum one to two years of experience in Learning & Development and/or Operations, preferably in a retail/hospitality operations environment


• Successful completion of annual store training.

Panda Restaurant Group's culture is strongly guided by our Mission and Values, highlighted on the Panda websites. We recommend all interested candidates become familiar with our Mission and Values, as well as the principles of The Seven Habits of Highly Effective People, by Stephen Covey.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer.

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