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Human Resources Assistant at Forward Air in Greeneville, Tennessee

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Job Description

Position: Human Resource Assistant

Job Description:

The Human Resource Assistant is responsible for performing HR-related duties on a professional level and works closely with the business and human resources management in supporting the needs of the business. This position carries out responsibilities in the following functional areas: liaison to payroll, benefits administration, employee relations, onboarding, policy implementation, and leaves of absence administration.

Core Responsibilities & Duties:

  • Administers various human resource plans and procedures for all company personnel
  • Answers questions regarding personnel policies and procedures
  • Provides excellent service to employees and managers regarding human resource processes and employment matters by answering and responding to phone calls and emails timely and accurately
  • Provides support in the administration of employee benefits
  • Assists in communicating benefits information to employees
  • Supports leave of absence administration
  • Supports the onboarding of new employees including communicating benefit eligibility information and employee benefit enrollment
  • Retains human resource information system records and compiles reports from the database
  • Maintains personnel files and records
  • Maintains compliance with federal and state regulations concerning employment
  • Performs other related duties as required and assigned


  • High School Diploma or equivalent
  • Demonstrated ability to accurately perform high volume and detailed work
  • Strong organization and prioritization skills
  • Professional oral and written communication skills
  • Strong interpersonal and customer services skills
  • Working knowledge of employment law and regulations
  • Minimum of 2 years related work experience in administration
  • Proficient experience utilizing an HRIS software, Microsoft Office Suite - specifically Excel, Outlook and Word
  • Ability to maintain highly sensitive and confidential information
  • All applicants are subject to criminal background investigation
  • Available to work Monday - Friday; 10:00AM to 7:00PM Eastern

Preferred Qualifications:

  • Minimum of 2 years related work experience in and human resources
  • Bachelor's degree in related field preferred
  • Proficient verbal and written communication skills in English and Spanish preferred

Forward Air is an Equal Opportunity employer.