Loan Portfolio Servicing Specialist I at Banc of California in Santa Ana, California

Job Description:

Banc of California, Inc. (NYSE: BANC) is a bank holding company with approximately $8 billion in assets and one wholly-owned banking subsidiary, Banc of California, N.A. (the “Bank”). With our 600+ dedicated professionals, we provide customized and innovative banking and lending solutions to businesses, entrepreneurs and individuals throughout California. We proudly partner with community organizations that provide financial literacy, job training, small business support, and affordable housing to help improve the communities where we live and work. With a commitment to service and building enduring relationships, we provide a higher standard of banking.

 

JOB SUMMARY:
 

Responsible for the annual, semi-annual, and quarterly mailers, monitoring and tracking of updated financials, verifies and tracks loan covenants to periodic reviews, monitors risk rating changes and tracks annual site inspections.  Setting up financial requirements and other loan covenant ticklers and generating a ticker report. Monitors maturing loans, unauthorized transfers, and bank-controlled deposit accounts. Performs all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Owns the entire process for annual, semi-annual, and quarterly mailers which includes but is not limited to: ordering supplies, generating letters to be sent by mail/email, following up with borrowers to collect missing financials, tracking financials received, and labeling financials appropriately.


2. Works with team lead to create financial tracking and periodic review reports.  Verifies and tracks loan covenants to periodic reviews, loan documents, bridge loan reports; monitors risk rating changes, and tracks annual site inspections, date or performance and notes any deferred maintenance.  


3. Responsible for setting up financial requirements and other loan covenant ticklers on the bank-wide covenant/tickler tracking system and for generating monthly Tickler report.


4. Audits by obtaining credit files from shared drive in a timely manner, stages all credit files, and ensures updated financials are placed in audit folders before they are provided to auditors.


5. Other duties include follow-up of missing financials, deferred maintenance issues, covenant violations, collection of delinquent loan payments, and monitors delinquent property taxes and lapses to insurance coverage(s)


6. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.


7. Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.


8. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.


9. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.


10. Performs other duties and projects as assigned.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation.

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:

• Basic level of work experience, knowledge and training in loan servicing activities and terminology.


• Effective organizational and time management skills


• Basic knowledge of related state and federal banking compliance regulations, and other Bank lending policies governing lending including but not limited to fair lending, privacy, RESPA as well as company operational policies and procedures, and the company’s products and services.


• Basic skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs


• Intermediate typing skills to meet production needs of the position


• Basic math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs


• Ability to understand, remember, and apply oral and/or written instructions or other information


• Ability to organize thoughts and ideas into understandable terminology


• Ability to organize and prioritize own work schedule on a short-term  and long-term basis


• Ability to understand and follow basic instructions and guidelines


• Ability to complete routine forms, use existing form letters, and/or conduct routine oral communication


• Ability to work with general supervision while performing duties

• High School Diploma required; Bachelor’s Degree preferred


• A minimum of 2 years of related experience/training in loan servicing within the financial services industry