Senior Business System Analyst, Revenue at Equinix in Frisco, Texas

Job Description:

Senior Business System Analyst, Revenue

Equinix is the world’s digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 70+ consecutive quarters of growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800+ networks and 2,900+ cloud and IT service providers in over 26 countries spanning five continents. 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

At Equinix, we make the internet work faster, better, and more reliably. We hire hardworking people who thrive on solving hard problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Our culture is at the heart of our success and it’s our authentic, humble, gritty people who create The Magic of Equinix. We share a real passion for winning and put the customer at the center of everything we do.

Responsibilities

• Partners with the business to analyze, define and document business requirements, within and across functional areas




• Drives standard methodologies during requirements gathering and modeling




• Has a strong focus on gathering core requirements, beyond stated requirements and accurately places these within a broader context




• Understands business environment and helps to connect/align meaningful business stakeholders




• Handles partner expectations and communications within and beyond functional track




• Knows business environment well enough to identify and actively include the correct partners




• Interacts regularly with senior management level stakeholders, and demonstrates value from realized projects




• Responsible to design and document cross-functional and global solutions, drawing on functional expertise of functional and technical team members or vendors, as appropriate




• Advises on solutions prepared by peers or supporting team, and champions good design practices




• Documents and reviews broader team documentation




• Supports team in identifying and defining relevant documentation templates pertaining to solution delivery




• Is a champion for knowledge transfer to enable/empower other team members




• Develops functional designs for applications, integrations and conversions




• Ability to work on multiple functional areas and integrations with third party products




• Keeps up to date with industry trends and vendor capabilities to produce robust functional designs




• Reviews functional designs and obtains sign-offs with the cross functional business and IT teams




• Provides inputs into business processes based on design capabilities




• Champions balanced, forward-looking functional designs




• Coordinates integration testing, validates test cases with stakeholders for user acceptance testing and training, and obtains sign-offs




• Coordinates defects clarification, triage and coordinate resolution with engineering teams




• Runs multiple application releases and projects




• Handles stakeholder expectations




• Designs release scope and schedule in line with business goal, prioritization and IT capacity




• Configures applications in line with business goals




• Designs forward looking configurations by recognizing future needs aligned with the business roadmap




• Develops configuration standards




• Supports and trains junior resources and oversees quality in triage and troubleshooting practices




• Leads troubleshooting efforts on critical issues with cross functional teams through resolution




• Identifies improvements to address repeat issues




• Works with functional leadership teams to set expectations and conduct planning and execution of SME training activities




• Defines, communicates, and implements support and engagement plans




• Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve




• Leads individual consulting resources as assigned




• Participates in vendor advisory boards and user groups




• Executes medium-scale vendor evaluations, pricing negotiations and software acquisitions




• Prepares management communications and gets partner input for recommendations

Qualifications

• 10+ years experience in supporting and implementing enterprise applications




• 5+ years experience in supporting and implementing enterprise revenue applications like RevPro Cloud 3.6




• Oracle ERP Cloud experience desirable




• Bachelor's in Information Systems, Business or related field

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.