The Strategic Solutions Organization is a best-in-class team of experts in Solutions Strategy, Design, Marketing, Data Science, Health Analytics, Clinical Implementation, and Healthcare Optimization. We partner with leading-edge healthcare systems and their hospital administrators to collaboratively problem solve and generate well-designed programs, service lines, care pathways, and processes that position them to deliver on the growing care optimization demands in their local markets. By combining extensive change management expertise with proven methodologies and unique capabilities (clinical/operational/data/analytics), we produce exclusive experiences, solutions, services and tools that support our customers in operationalizing transformation and sustaining positive impact within their institutions. Our solutions result in optimized delivery of care, reduced variation in care, sustainable practices, and measurable cost containment. During the last 10 years, by leading over 120 solutions engagements in more than 50 healthcare systems, we have established a broad presence helping to drive loyalty in the most highly valued Medtronic Strategic Accounts and are proud to share our FY20 Net Promoter Score of 100%.
We are hiring a Senior Program Marketing Manager for Strategic Solutions Commercialization where you will partner with your peers in developing and take the lead in commercializing, scaling, and driving the growth of Medtronic's healthcare solutions that advance our administrative customer relationships and enhance the impact of our world-class medical technologies.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader - that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
A Day in the Life:
Lead the solutions commercialization process for new Strategic Solutions. Initiatives may include developing and implementing launch plans, designing and implementing comprehensive product marketing plans, and leading strategic activities such as business plans, competitive plan development, pricing analysis, sales/revenue forecasting, and analysis of customer interest/profile.
Develop and support an annual marketing/promotional plan for our existing commercial Strategic Solutions, including PRO|CV. Responsible for planning, initiating, monitoring, tracking our commercial solutions marketing projects and process improvement initiatives, facilitating successful, on-time and within budget execution. Establish meaningful metrics, track against them, report to leadership.
Work in close collaboration with the operational unit marketing/solutions teams, functional partners, and solutions innovation, marketing and customer engagement teams. Direct day to day activities for multiple work-stream teams through managing project plans, resourcing, status reporting, resolving issues, identifying project risks and accountabilities for deliverables across multiple functional organizations.
Partner with marketing leaders across Medtronic OUs to drive awareness and adoption of Strategic Solutions while thinking beyond the current product and solutions portfolio to identify solutions that fill gaps in operational efficiencies and deliver better patient care.
Co-Lead the Strategic Solutions Council to develop new and expand existing solutions, share best practices, leverage lessons learned, and drive better alignment across Medtronic.
Be recognized as the face of Commercial Strategic Solutions at internal leadership and external hospital administrator forums, summits, and executive engagements
Partner with Strategic Accounts and Sales leadership to build and execute the Strategic Solutions strategy and drive growth through our Solutions portfolio
Partner with the Solutions Customer Engagement team to assess and optimize the strategic solutions selling process across the U.S. and to ensure strong execution by U.S. field teams.
Partner with Solutions Marketing team on preparing marketing collateral, positioning, messaging and roll-out strategy to the Strategic Solutions and Strategic Accounts teams in the field
Partner with Solutions Marketing and SAM Teams to prepare content and effectively train new Strategic Account Sales and Solutions team members.
Ability to travel 30%
10+ years of experience in business development, marketing, sales, or sales support in medical device or healthcare industry (8 years with Advanced Degree)
Project and/or Program Management experience
Experience leading cross functional teams and/or multi-faceted customer programs/engagements
Nice to Have:
Medtronic Experience - preferably in developing, commercializing, marketing, selling solutions
Certified Medtronic Lean Sigma Black Belt, Green Belt, or Lean Yellow Belt
Experience with design, development and management of centralized program monitoring/tracking system
Experience partnering cross functionally with health system administrative and clinical leaders, Medtronic salespeople and wide array of Medtronic in-house teams
Proven ability to successfully lead complex implementation engagements in a highly matrixed environment
Experience with US health care delivery system and key providers/players involved across the cardiac care continuum
Demonstrated ability to develop and maintain strong relationships with key stakeholders, both customers (physician and administrative customers), as well as internal functional representatives
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be. We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer, and communicate with peers and co-workers.
Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)