Posted in General Business 30+ days ago.
Type: Full-Time
The Manager, User Services manages the university's Help Desk. The position provides technical troubleshooting and computing support and serves as project lead on technical projects as assigned.
DUTIES
MARGINAL DUTIES
SUPERVISORY RESPONSIBILITIES
Direct Reports: Full-time part-time employees
Delegation of Work: Occasionally assigns work to subordinate(s)
Supervision Given: Makes final decision on evaluating employee performance; provides recommendations on promotions; makes the final decision on manage student assistants.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge:
Skills:
Abilities:
WORK LOCATION AND PHYSICAL DEMANDS
Primary Work Location: Works in an office environment; computer laboratory; classroom, training room, auditorium.
EEO/AA
Required Education: Baccalaureate Degree
Required Experience: Minimum of three (3) years of job-related experience
License/Certification: None
PREFERRED QUALIFICATIONS
None
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