Porter at Landmark Properties in Boone, North Carolina

Job Description:

The Porter is responsible for the overall upkeep of the landscape and the interior/exterior image of the community. The Porter is a customer service driven team player.
Reports to: Maintenance Supervisor
Direct Reports: None
Roles and Responsibilities
The duties listed below are an outline of the Porter's responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed.
General

Maintain a clean, professional, and OSHA approved work environment
Keep the property litter free
Assist with unit trash outs
Deliver notices
Report time and attendance
Make daily inspections of the community
Understand and adhere to the Landmark Properties policies and procedures

Customer Service

Understand the needs and expectations of residents and exceed their expectations
Develop a sense of community among the residents and staff
Maintain an positive community environment for both residents and associates and encourage participation in events and activities
Assist with the property's turn

Risk Control

Understand, communicate, and enforce community safety, emergency, and fire evacuations policies and procedures, providing emergency response and referral services and resources
Document and report behaviors of residents that violate the law or the community lease agreement to the Community Manager
Inspect the physical condition of the property and report any problems to the Maintenance Supervisor and Community Manager