Geek Squad Depot Triage Agent at Best Buy in Curtis Bay, Maryland

Job Description:

What does Geek Squad Depot Triage Agent do?

At Best Buy our mission is to leverage the unique talents and passions of our employees to inspire, delight, and enrich the lives our customers through technology and all its possibilities. If you have a passion and curiosity for what is possible and enjoy people, we invite you to join us on this mission.

A Geek Squad Depot Triage Agent works in a fast paced environment supporting a team of Geek Squad Repair Agents. They are responsible for the following objectives:

• Movement of product through repair process


• Verification of model and serial numbers


• Prepare and setup units for diagnostics


• Basic functionality testing of consumer electronics and appliances


• Basic repairs / part replacements


• Final cleaning of units and preparation of units for shipping

What are the Professional Requirements of a Geek Squad Depot Triage Agent?
Basic Requirements:

• High school diploma or equivalent

Preferred Requirements:

• Proficiency with Microsoft Office applications and the ability to learn new software programs

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