Digital Marketing Advisor - Translations & Localization Engineer at FedEx Services in Pittsburgh, Pennsylvania

Job Description:

Company: FedEx Services
Job Title: Digital Marketing Advisor - Translations & Localization Engineer
Job Requisition Number: RC337501
Category: Marketing
Pay Type: Exempt
Locations:
Irvine, California 92614
United States

Orlando, Florida 32810
United States

Collierville, Tennessee 38017
United States

Lakeland, Florida 33801
United States

Pittsburgh, Pennsylvania 15205
United States

Colorado Springs, Colorado 80921
United States

Under minimal supervision, this position plans and executes digital product strategy, technology/product development, technology and/or product support and/or customer engagement strategies in support of the company's product and service portfolio. Conduct market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs. Provide subject matter expertise to support strategic priorities. Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.

Minimum Qualifications:
Bachelor's degree or equivalent experience in Marketing, Finance, Computer Science, Engineering or related business discipline. Five (5) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product marketing, management, or technology support. Strong ability to understand business and customer needs, customer/user experience management, product analysis and technology capabilities. Technical acumen. Strong collaboration, communications and analytical skills. A directly related Master's Degree is equivalent to two (2) years experience. More advanced degrees may offset experience requirements.

Position Responsibilities:
* Provide leadership to enterprise localization/translation practice in support of global marketing strategies.
* Implement and manage the full spectrum of existing and proposed localization and translation technology stack components.
* Lead the development of the long-term localization strategy including technology roadmap, standard localization procedures, internationalization rollout, and resources needed to be a digital leader in enterprise localization.
* Quickly identify, assess and resolve issues with end-to-end translation technologies to ensure global translation capabilities remain available to internal customers.
* Manage localization and translation vendors, on-site and off-site.
* Develop strategy and implementation plan for Machine Translation integration into the localization technology suite, including building a supporting business case.
* Collect, measure and analyze translation performance data and provide recommendations for continuous program improvements.
* Provide leadership to translation program managers.
* Work effectively with executive management and create and deliver executive-level presentations.

Skills considered a plus:
* Ability to troubleshoot and solve a variety of technology/process problems with minimal assistance
* Ability to read code and be familiar with different programming languages
* Knowledge and experience with localization and computer-assisted translation (CAT) tools
* Familiarity with a variety of publishing and editing software (InDesign, FinalCut, Photoshop, Office Suite, etc.)
* Solid understanding of content management systems and web technologies
* Acute attention to detail
* Fluency in more than one language
* Love of experimentation, problem solving, exploration of new technology, and a growth mind-set
* Contract and budget management
* Innovative, results-oriented, self-starter capable of coordinating numerous projects simultaneously in a fast-paced team environment
* SAFe Agile experience, training and certifications
* Exceptional written, verbal and presentation communication skills with ability to build rapport across all levels of the organization
* Excellent executive presentation skills
* Consistent use of Quality Driven Management in all aspects of work
* Excellent project management skills

Domicile / Relocation Information:

• The position can be domiciled anywhere in the United States
  
  


• Remote work is available
  
  


• Relocation assistance may be available based on business need.
  
  

Application Criteria / Deadline:
Upload current copy of Resume and answer job screening questionnaire by close of business (5:00pm CST) on March 11, 2021.

FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

FedEx Services will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee, unless undue hardship or a direct threat would result from the accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact recruitmentsupport@fedex.com.

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