MFT Support Engineer at Equifax Inc. in Alpharetta, Georgia

Job Description:

Equifax is seeking a Systems Specialist to join our team within our Corporate Services Alliance (IT). The successful candidate will have a demonstrable track record of success, will be experienced and motivated, with a strong sense of urgency, and ownership of outcome.
This role will work closely with Leadership - acting as a Subject Matter Expert (SME) for key initiatives related to secure Managed File Transfer (SFTP/HTTPS) delivering against high expectations and pressing deadlines. This will include, but not be limited to, level one & two production support, configuration, technical documentation, customer migrations off of legacy systems, future state process design, new user/account set-ups, and change management across multiple organizations and stakeholders. The candidate must be able to effectively manage the impact to the broader organization, be detailed-oriented and communicate effectively across all levels of the enterprise. Status reporting and providing transparency into the transformation process will be a key objective and determinant of success.

Who is Equifax? 

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence. 

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

The Perks of being an Equifax Employee?

• We offer excellent compensation packages with market competitive pay, comprehensive healthcare packages, 401k matching, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.


• Grow at your own pace through online courses at Learning @ Equifax.

 

What you’ll do:

• Ensure the successful technical operations of the enterprise Managed File Transfer platforms - notably leading level two production support efforts


• Actively participate in the movement of workload off of legacy systems and onto Sterling File Gateway


• Serve as subject matter expert (SME) for process improvement efforts driving security, efficiency, and effectiveness of our batch file transfer programs


• Lead efforts to enable required functionality and technical capacity/capability - driving our agenda as opposed to being a passive recipient.


• Write technical documentation as well as understand functional documentation such as business requirements, user stories, and acceptance criteria


• Ensure that all capabilities delivered align with original business objectives and requirements


• Ensure documentation is kept up to date (process, functional, and technical)


• Coordinate with business units and resolve production issues.


• Maintain strong working relationships with stakeholders, peers, and leaders


• Act as the liaison between the project team, leadership, and other key stakeholders

Qualifications:

• Monitor systems/applications and work with experienced engineers to develop documentation and scripts.

• Ensure all reported issues are logged with appropriate detail, and track them for completion.

• Assess, prioritize and manage workload ensuring SLAs/SLOs are met.

Extra Points for any of the Following:

GCP

AWS

Success Attributes of an Equifax employee; does this describe you?

• Accountability


• Bravery


• Curiosity


• Collaboration


• Think and act differently


• Trust


• Ownership


• Decide-Execute-Ship

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like somewhere you want to work, don’t delay, apply today - we’re looking for you!

Please apply.

#L1-MD2#

Primary Location:

USA-Atlanta JV White

Function:

Function - Tech Dev and Client Services

Schedule:

Full time

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