Sr Program Manager; Content- Gartner Research at Gartner, Inc. in Arlington, Virginia

Job Description:

What makes Gartner Research & Advisory a GREAT fit for you? When you join the world's leading Research & Advisory company, you'll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you'll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication- and rewards it with opportunity. If you're always looking for what's next in business and technology, Gartner is looking for you.

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* Design, implement and manage complex global cross-business-unit programs with business-critical outcomes and impact.  Lead and manage business system and process development for multiple, concurrent, complex programs and initiatives.
* Responsible for the management and execution of Research processes, systems, communications & logistics related to content programs and systems.

* Take ownership and define, deliver and manage programs on a global basis, in any area of the Research business.
* Support achievement of business objectives and goals and satisfaction of business needs by designing, coordinating, implementing, managing, measuring and monitoring the effectiveness of Research programs.
* Partner & collaborate with senior Strategy and Operations colleagues, IT & other business units to capture operational & business requirements, establish and execute on strategies and tactical plans for the definition, development and implementation of cohesive programs.
* Provide thought leadership on appropriateness of tools and process to deliver program goals.
* Design and deliver program communications and presentations to all management levels within and beyond Research. Manages ongoing interactions with internal stakeholders.
* Create and manage key success measurement criteria and develops feedback reports and analysis and course correction processes to drive continuous program improvement.
* Maintain an excellent understanding of Research areas supported, internal/external business management & informational needs.
*Use subject matter expertise to prepare and maintain research project and process workflow content, materials & documentation.
*Create, run and maintain tracking and reporting processes and tools to monitor aspects of strategic business operations
*Create and provide training and business process support for Research content systems and processes.
*Be an SME in selective areas of the Research Strategy & Operations business, specifically content creation, publishing and content management systems.

Qualifications
* Bachelor's Degree or higher
* 5+ years' experience supporting content, strategy or product and/or product strategy and programs within a large, complex global organization
* Agile (Scrum) Product Owner experience preferred. 

* Experience with release planning, authoring user stories and acceptance criteria, viable product negotiation, and working with agile development teams with successful results.
* In depth experience of content creation tools and management of online publishing preferably within Gartner or a similar Research or related environment.
* 5+ years successful project management experience involving implementation of large strategic projects across a complex matrix organization with distributed virtual teams.
* Demonstrated track record of successful business analysis, design and management of optimized processes, projects and programs in a complex global workforce environment.
*Leadership skills with the ability and credibility to own and manage complex global cross-business-unit programs of work, gain consensus and ensure successful outcomes, among large, diverse, global groups of constituents, with a broad spectrum of roles and titles, including senior executives.
*Thought leadership skills & ability to partner with senior management on program development and to lead and advise team members.
*Excellent negotiation, influencing, collaboration, communication, and presentation skills required
*Excellent business operations, project management, analytical & organizational skills, IT literacy, numeracy, initiative, problem solving, rigor and attention to detail, time management and prioritization skills
*Ability to manage, lead and guide less experienced colleagues.
*Ability to work independently and as a collaborative team player, with excellent time management & prioritization skills to manage a heavy, diverse workload, multiple non-routine complex projects, often with competing priorities and tight deadlines, concurrently, maintaining complete control over process at all times.

Job Requisition ID:52936

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