Program Director-Insurance-Wisconsin at Cognizant in West Bend, Wisconsin

Job Description:

Program Manager - Director

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Summary:

Cognizant’s Insurance business unit is one of Cognizant’s highest growth businesses and a critical part of Cognizant’s business strategy.  We engineer modern businesses to improve everyday life.

Responsibilities:

• Prepare and Track Data conversion execution plan


• Lead design and customer business requirements gathering and validation; optimize customer requirements


• Lead & perform Project / Program management tasks


• Review operation metrics  assess risk and drive mitigation plans; review SOW / work orders Technology and Transformation


• Understand the Project / Program goals and draft relevant documents


• Design and Manage Project / Program governance, and provide relevant updates during Governance meetings


• Create, Manage and Be accountable for Project / Program Schedule and Plan


• Be accountable for Project / Program Estimates, Budget and Quality of Delivery


• Collaborate with relevant Portfolio teams for estimations and plan resource needs


• Liaise with technical team for building the solution to meet Project requirements


• Work with testing team(s) for ensuring test coverage of Business Requirements


• Facilitate and drive meetings, workshops, demonstrations etc. with different IT & Business stakeholders


• Manage stakeholders by effectively meeting/exceeding their expectations on Project/Program delivery & quality of work


• Facilitate and drive meetings, workshops, demonstrations etc. with different IT & Business stakeholders


• Identify, Manage and Mitigate Project/Program Issues, Risk and Dependencies


• Identify, Invoke and Manage Project/Program Change Controls


• Ensure Project/Program meets all relevant Compliance requirements


• Be accountable for all relevant Audit requirements and findings


• If required, Lead and concurrently manage multiple projects


• Align and Collaborate with Program Manager and relevant Stakeholders on broader program objectives

Qualifications:

• Program Management experience for large data conversion programs governance with US clients


• Over 15+ years of IT experience


• Proactive in risk identification and mitigations


• Liaison with customer key stakeholders


• Application maintenance and support experience; deeper understanding of support SLAs, KPIs


• Effective risk management skills


• Preferably experience with Vitech or any other COTS data conversion program governance experience


• Experience working with global teams


• Experience managing application support transition


• Well versed in Waterfall/Agile project/Project Management


• Excellent communication and presentation skills


• Should be a team leader and player


• Flexible and Resourceful

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Technical Skills

* Proficiency Legends