Provide support for L'Oreal Operations (Americas) from IT perspective in Supply Chain and Master data area utilizing ECC and SAP APO applications
Understand and address business requirements on a global Supply Planning project, linked to MSC (Manufacture Supply Chain) and MSL (Market Supply Logistic) L'Oreal Domains
Resolve service requests from users as per SLA based on criticality
Test enhancements, bug fixes, and system solutions
Develop job aids and procedures
Continuous coaching and development of users
Manage multiple projects as assigned
Manage change management for end users in terms of training in ECC & SAP APO
Learn, deploy, and/or support new tools or solutions as needed for business
Willingness to support time critical processes like monthly cycles, MRP etc. to ensure full end user support as needed including weekends
Understanding on main tools E2OPEN, ECC, APO, PI and FLexNet to correctly address business requirements and solutions
QUALIFICATIONS AND EDUCATIONAL BACKGROUND REQUIRED
BA/BS degree required
2-6 years' experience required
Experience in IT or as a super user in a business area working on SAP ECC or SAP APO applications within Supply Chain domain
Knowledge of supply chain concepts as applicable in supply chain, manufacturing and distribution environment
Exposure to APO modules - Supply Network Planning, Production Planning & Detailed Scheduling, ECC modules - Material Management, Production Planning
Academic exposure to supply chain and/or manufacturing related coursework
Process flow knowledge as related to supply chain and planning functions
Strong organizational skills with the ability to prioritize, handle multiple tasks, and work independently
Strong analytical skills and attention to detail. Ex: ability to write functional specifications based on business case
Ability to work in a team environment, interface with multiple teams (or individuals) and manage change, make decisions (confidence in decisions without levels of approval)
Well-developed communication and interpersonal skills to be able to build strong work relationships with all levels of a geographically dispersed team and end user organization
Good MS Office skills (MS Excel, Word, PowerPoint)
QUALIFICATIONS HIGHLY DESIRABLE (NOT REQUIRED)
Participated in an ECC or SAP APO implementation or enhancement
Experience in cloud-based solutions such as E2Open interacting with ERP applications
Experience in demand planning tools
Knowledge of any of the following: Winshuttle, CATT, LSMW
Language skills: Spanish, Portuguese, French
Operation System skills to understand command scripts and EDI tools
Knowledge on others SAP modules: Sales & Distribution, Warehouse Management
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email[emailprotected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email [emailprotected]. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.