Inside Sale Representative, Security at Johnson Controls, Inc in Indianapolis, Indiana

Job Description:

Johnson Controls is powered by your talent. We are the power behind the customer mission. Together we are building a world that’s safe, comfortable and sustainable. Our diverse global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure. We are all about improving outcomes for our partners. Tomorrow needs your talent. Tomorrow needs you. So let’s talk today.

What you will do

The Inside Sales Representative’s goal is to reach out to customers via phone and e-mail in order to sell additional services and products to our existing customer base. The team’s goal is to add value to our customers and help grow our recurring revenue base. The Inside Sales Representative will report directly to the Inside Sales manager who reports within the Security Domain of Johnson Controls. This strategic position will work with the larger team to generate revenue by co-selling with the outside sales team as well as directly upselling products and services. As a member of this team, you will work within a dynamic environment that works directly with our existing sales organization on a local and national level. You will be responsible to achieve established goals related to your activity and proposal volume related to programs/promotional campaigns. You will work lead sources, proactively make contact, propose a solution, close the deal or co-sell with outside seller, and facilitate the sales process. 

How you will do it

• As an Inside Sales Representative you will be empowered to work the leads associated with our various programs and make decisions on the best way to engage customers. You will manage multiple priorities simultaneously because of your excellent planning, organization and time management skills.  You are customer focused, and you will need to be understanding, patient and empathetic to the needs of our customers. You also understand that internal and external collaboration drives success and best practice. 


• Listening to customers’ needs and partner to understand their business


• Use consultative selling skills to recommend and present relevant products and services


• Communicate the value of our offerings


• Establish commitments from Core Security customers and generate proposals


• Work with the outside sales team to collaborate and co-sell together


• Proactively build and manage your own sales pipeline


• Develop your own forecast and sales plan to find and close new accounts


• Meet/exceed your revenue and KPI goals


• Upskill through ongoing education as it relates to technical, applications, sales and systems training

What we look for

Required

• Minimum of two years of work experience, with a proven track record in Inside Sales, making outbound calls to achieve sales, or meeting/exceeding sales expectations

Preferred

• Two or four year college degree preferred


• Solid understanding of the security sales and contracting process


• Familiarity with MSOffice suite including Excel


• Proficiency in sales negotiation skills (tactics, techniques, strategies)


• Entrepreneurial attitude, leadership ability and ability to be a team player at all levels


• Ability to understand a supply chain for various industries and its component companies


• Ability to understand and contribute to the development of a business plan, including sales and marketing strategies


• Will meet performance and activity metrics


• Excellent oral and written communication skills


• Customer service or call center experience


• Proficiency in using account planning or order entry systems

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.