Consultant - Part-Time / After Hours at Travel Incorporated in Duluth, Georgia

Job Description:

Corporate Travel Consultant
 
We seek experienced travel consultants to work a join our team. 
 

Responsibilities:

• Participates and completes on-line and classroom training for OTT Customer Service, complex domestic exchanges, international fare components and reservations, basic international exchanges, and Travel Incorporated technology (i.e. scripts and agent assist).


• Utilizes intermediate training curriculum to provide OTT and book reservations for clients.


• Effectively communicates reservation details and fare rules to clients (verbal and written).


• Identifies and promotes preferred vendors.


• Meets intermediate agent transaction and accuracy goals.


• Able to assist in resolving basic client issues.


• Meets OTT standards.


• Performs other
  duties as assigned.

Qualifications/Skills:

• High school education or equivalent.  Some college preferred


• Corporate travel consultant experience


• Basic knowledge of world geography.


• Knowledge of GDS system (WorldSpan strongly preferred) required.


• Computer and technical skills required.


• Strong verbal and written communication skills


• Exceptional customer service and teamwork skills

Additional Requirements:

• This is a remote / virtual position requiring a dedicated, distraction-free workspace


• Work location must have access to high speed internet (equipment and service provided by Travel Incorporated)


• Full time and part-time positions are available for a variety of shifts.