Corporate Travel Consultant Part-time / After Hours
We seek experienced travel consultants to work part-time schedules (approximately 20 hours/week), during evenings and weekends.
Participates and completes on-line and classroom training for OTT Customer Service, complex domestic exchanges, international fare components and reservations, basic international exchanges, and Travel Incorporated technology (i.e. scripts and agent assist).
Utilizes intermediate training curriculum to provide OTT and book reservations for clients.
Effectively communicates reservation details and fare rules to clients (verbal and written).
Identifies and promotes preferred vendors.
Meets intermediate agent transaction and accuracy goals.
Able to assist in resolving basic client issues.
Meets OTT standards.
duties as assigned.
High school education or equivalent. Some college preferred
Corporate travel consultant experience
Basic knowledge of world geography.
Knowledge of GDS system (WorldSpan strongly preferred) required.
Computer and technical skills required.
Strong verbal and written communication skills
Exceptional customer service and teamwork skills
This is a remote / virtual position requiring a dedicated, distraction-free workspace
Work location must have access to high speed internet (equipment and service provided by Travel Incorporated)
Position will be dedicated to after-hours support (evenings and weekends); ability to work these hours is required
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at email@example.com. Travel Incorporated - An Easy Company To Do Business With