Customer Service Representative at Lee Health in Fort Myers, Florida

Posted in Other 16 days ago.





Job Description:

Customer Service Representative


Location:

8931 Colonial Center Drive, Fort Myers, FL



Department: Oncology Outpatient

Categories: Clerical

Type: Part-Time

Shift: 7:30 AM-5:30 PM

Schedule: Days


Description:


The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.




Requirements:


Educational Requirements






































Degree/Diploma Obtained Program of Study Required/
Preferred
and/or
High School Diploma or Equivalent Required

Experience Requirements


























Minimum Years Required Area of Experience Required/
Preferred
and/or
Less than 1 Year Clerical/Administrative Required and
Insurance Preferred or
Customer Service Preferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements



























Licenses Required/
Preferred
and/or
Not Required

Certifications/Registration Requirements



























Certificates/Registrations Required/
Preferred
and/or

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.