Toppan Merrill is excited to announce that we are expanding our Learning and Enablement team. Our talented group is looking for a Training Specialist to join our growing team. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Every day, you'll have new and exciting opportunities to make life brighter for our employees and clients, who are at the heart of everything we do.
About the Role:
A Training Specialist at Toppan Merrill is responsible to create, manage, and deliver training content in classroom, virtual, and self-guided e-learning formats to the diverse teams that support our clients with their SEC transactional and compliance regulatory filings.
What You'll Do:
Analyze training needs, build appropriate learning solutions, select delivery methods, and work collaboratively to deliver and implement training
Contribute to supporting documentation, job aids, and standard operating procedures.
Apply Subject Matter Expertise (SME) knowledge ina specified field, including mentoring and guiding other employees and trainers in saidfield
Contribute knowledge of training fundamentals and maximize effectiveness by researching training methodologies and learning tools
Act as a lead resource to answer product questions and provide support to the Client Serviceand/or Production teams.
Natural curiosity, desire to continually learn and grow knowledge and skills
Experienced in translating organizational needs into learning experiences
Collaborative approach and focus on assisting other colleagues with improving skills
Extraordinary service skills
Demonstrated understanding of managing compliance and transactional projects and SEC form types a plus
Strong technical aptitude
Talented role model in the delivery of service, with demonstrated successes in high-caliber service environments
Exceptional verbal and written communication skills
Willingness to be flexible and to work overtime hours as needed during the week and on weekends
Qualifications and Experience:
Bachelor's degree in Business, Organizational Development, Communications, Instructional Design, Project Management or related field preferred or an equivalent combination of education and experience.
5+ years experience working in a service oriented environment, with direct client-facing experience preferred
Preference given to candidates with knowledge and experience in financial services industry, including preparing SEC EDGAR filings, XBRL, SaaS tools and/or code-based typesetting platforms[AS1].
Strong Experience and high comfort level working with Microsoft Office-based applications, such as Word, Excel, Outlook, SharePoint, PowerPoint, File Explorer, Teams, etc.
Preferred but not required: Familiarity with Learning Management Systems (LMS), Salesforce, Microsoft SharePoint, Adobe Captivate or other e-Leaning authoring tool, Techsmith Camtasia or other video authoring/editing software.
Why You Should Work Here:
The ability to work in an environment that encourages creativity and fresh ideas.
The ability to be on the leading edge of SaaS driven technology solutions for capital markets and regulatory disclosure requirements.
The opportunity to join a well-established and growing company that has just completed its most successful year.
[AS1]Wording suggestion RE: comment above; "Preference given to candidates with knowledge and experience in financial services industry, including preparing SEC EDGAR filings, XBRL, SaaS tools and/or code-based typesetting platforms.