IT Help Desk Intern at Meggitt Defense Systems, Inc (Meggitt Baltimore, Inc.) in Irvine, California

Posted in Other 16 days ago.

Job Description:

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Job Description

As Helpdesk, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, maintaining inventory lists and documenting all related changes. You will be responsible for administration and internal support of the Company's PCs, printers, and related equipment. Tasks include end user support, license tracking on purchased products, asset management, and performing PC maintenance, upgrades and configurations. Helpdesk performs tasks assigned by other teams for facilities projects (cable running, server room cleaning, etc).
"Setup and Maintenance of Computers, Printers, Phones Etc.
"Image new computer hardware in preparation for deployment to end-user, install and update computer software.
"Proper disposal of older equipment
"Computer and Printer Inventory / Supplies
"Password resets
"Cable Management
Must be a US Person:US Citizen or Legal Permanent Resident
Must have completed two years of college courses in Computer Science or equivalent; and 1 to 3 years related experience and/or training.
"Some technical training or equivalent experience.
"Must have excellent customer service demeanor, verbal communication skills
"Strong people and team skills. Strong documentation and communication skills.
"Strong organizational skills and ability to prioritize work tasks during shift.
"Ability to thrive under pressure and handle multiple projects
"Basic Computer and Printer Troubleshooting
"Microsoft Windows 7 and 10
"Microsoft Office Suite (Outlook, Excel, Word, Visio)
"Software Installation
"Windows Server 2012/2016 (optional)
"Cisco Webex, GoToMeeting, Skype
"Apple iOS and Android OSPC

If you are qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-949-465-7700 or denice.brown@meggitt.comThis position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.Meggitt is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Location

Irvine, California, United States

Position Type