Cash Settlement Supervisor at Pacific Premier Bank in Denver, Colorado

Posted in Other 18 days ago.

Job Description:


The Cash Settlement Supervisor is responsible for the management of employees and temporary staff as well as the functions they perform. Perform and oversee all the functions within the team including but not limited to processing incoming deposits, handling all outgoing Treasury related functions, and assisting with bank reconciliation tasks.

Responsible for overseeing and directing the team members as they perform their daily responsibilities ensuring that activities are completed accurately and efficiently, and adhere to Company policies, procedures and established service levels. Work closely with others within Operations and across the company, including senior Executives, to maintain positive communication and streamline workflow.


  • Supervise all activities and performance of the Cash Services including workforce management and intake/division of work, service level agreements (SLAs), and operational metrics

  • Ensures adherence to Company policies, procedures, and Gold Standard service while directing deposit, treasury and reconciliation activities

  • Effectively analyze, problem-solve and make decisions

  • Design and implement procedures and ongoing process improvements to maximize efficiency, accuracy, and control, optimize resources and drive automation

  • Directly manage a team of up to 10 employees

  • Assist the team with complex issues and other work as assigned

  • Monitor and maintain transaction and other activity metrics for departmental planning and periodic reporting to management

  • Maintain confidentiality of private and sensitive information

  • Successfully leads company initiatives, ad hoc projects and cleanup efforts

  • Lead departmental meetings

  • Develop and maintain a positive and equitable work environment

  • Manage annual audit activities with internal and external auditors

  • Oversee and perform system tests and maintain current test plans to ensure that new system releases are properly reviewed

  • Maintaining customer relations; resolving problems with bank transfer

  • Actively participates in SOX audits and state regulatory exams as necessary

  • Respond to inquiries and maintain effective relationships with internal departments, banking relationship, investment sponsors, vendors and clients

  • Effectively communicate with reporting manager regarding department activities and issues

  • Develop, train, and coach team members, and prepare periodic employee performance evaluations

  • Updates job knowledge by participating in educational opportunities; reading professional publications

  • Review resumes and interview potential candidates for open positions

  • Exhibits regular attendance and timeliness with a willingness to fulfill the job requirements through extended hours as needed.


  • 5 to 7 years of prior financial work experience, with 2-3 years of supervisory experience preferred

  • Strong working knowledge of trust accounting systems required

  • RITA and/or CISP certifications is preferred

This position starts at $57,712 to $72,140.A discretionary bonus may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. For more information regarding our benefits, please visit

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)