SALES ASSOC RETAIL at Caesars Entertainment in Bossier City, Louisiana

Job Description:

JOB SUMMARY:

To enhance the guest experience in the retail shops by providing fast, friendly courteous service. Provides assistance and information to inquiring guests about products and services.

GENERAL REQUIREMENTS:

• Must be able to pass a math test.
• Previous cash handling experience required.
• Must posses excellent customer service and communication skills.
  
  
• Must be able to initiate and engage in conversation in a professional and friendly manner.
• Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation.
• Must be able to work in a fast paced environment.
• Previous experience in a retail entertainment environment preferred.
• Must be able to get along well with co-workers and work as a team.
• Must be able to work any day of the week and any shift.

ESSENTIAL JOB FUNCTIONS:

• Ability to acknowledge, greet and converse in English when creating a great time, every time.
• Knowledgeable of all store merchandise and communicate this knowledge in a friendly and helpful manner to customers.
• Implements 100% Satisfaction Guarantee when needed.
• Answers questions concerning location, price and use of merchandise.
• Ability to use suggestive selling techniques with customers.
• Ability to accurately size customers.
• Directs/escorts customers to cashier.
• Must be able to operate cash register to total guest purchases and accurately balance cash drawer on a daily basis.
• Must be able to review price sheets for price change/adjustment, must be able to collect cash, check, charge for each transaction.
• Must be able to weigh items, bag merchandise and wrap and gift wrap merchandise.
• Inspects merchandise prior to wrap/bagging to verify that merchandise is in satisfactory condition.
• Wraps packages for shipment/route to delivery department.
• Assists in stocking and store displays as needed, maintain cleanliness of the store, dusted, keep merchandise folded, etc.
• Stocks shelves, counters, tables, displays, etc.
• Obtains merchandise from stockroom when merchandise is not on floor.
• Must have working knowledge of garment construction, fabric and styles.
• Re-hangs garments according to size on display rack.
• Refastens buttons, zippers tried on buy customers.
• Adheres to all departments and property policies and procedures must be able to meet the attendance guidelines of the department.

DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Able to work independently and with little supervision.
• Must be able to sit, stand, bend, crouch, stoop, and kneel when assisting customers with their merchandise needs.
• Must have the manual dexterity to manipulate the cash register and assemble gift baskets.
• Must be able to handle more than one function at a time accurately be being well-organized and paying attention to details.
• Must be able to lift up to 20 pounds.
• Respond to visual and aural cures.
• Must present a well groomed appearance.

WORK ENVIRONMENT:

• Must be able to maneuver throughout all retail shops.
• Must be able to tolerate loud music and large crowds.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Qualifications:
DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Able to work independently and with little supervision.
• Must be able to sit, stand, bend, crouch, stoop, and kneel when assisting customers with their merchandise needs.
• Must have the manual dexterity to manipulate the cash register and assemble gift baskets.
• Must be able to handle more than one function at a time accurately be being well-organized and paying attention to details.
• Must be able to lift up to 20 pounds.
• Respond to visual and aural cures.
• Must present a well groomed appearance.

WORK ENVIRONMENT:

• Must be able to maneuver throughout all retail shops.
• Must be able to tolerate loud music and large crowds.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.To enhance the guest experience in the retail shops by providing fast, friendly courteous service. Provides assistance and information to inquiring guests about products and services.