Supervisor, Pharmacy Rebates-Magellan MRx - Glen Allen, VA at Magellan Health Services inc in Glen Allen, Virginia

Job Description:

Oversees all aspects of the rebate operations process and acts as a representative of the department in meetings when the manager cannot be present. Day-to-day responsibility to meet contractual Service Level Agreements (SLAs), post payments, invoice manufacturers, dispute management, and reporting, resource allocations and support of implementation activities. Escalates to the manager any issues that they cannot resolve.

• Provides staff direction in day-to-day work responsibilities, training and performance requirements.


• Manages workload to meet contractual requirements.


• Maintains a solid understanding of client service level agreements and associated procedures.


• Provides input/develops procedures and corresponding training materials.


• Acts as point of contact/escalation for dispute resolution with drug manufacturers.


• Manages staff metrics and conducts periodic 1-on-1 performance connections with direct reports.


• Serves as point of contact/escalation for internal and external audits,


• Manages the cash posting, invoicing, 64.9R and dispute management procedures among assigned clients and staff.


• Attend working sessions/meeting with internal and external clients, including drug manufacturers.


• Collaborates with Account Management and Rebate Management on client requests (e.g., ad hoc reporting).


• Continuously looks for ways to improve current operations; and implements process improvements.


• Assists with rebate application updates and testing.


• Serves as backup for department Manager, as necessary.

Other Job Requirements

Responsibilities

Will accept equivalent combination of education and experience. Strong verbal and written communication skills. Strong working knowledge of Microsoft Word and Excel.

3+ years experience in a rebate operations department as a Lead and/or Supervisor.

General Job Information

Title
Supervisor, Pharmacy Rebates-Magellan MRx - Glen Allen, VA

Grade
22

Work Experience
Operations

Education
Bachelors (Required)

License and Certifications - Required

License and Certifications - Preferred
CPT - Certified Pharmacy Technician - Pharmacy

Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply and attest to the security responsibilities and security controls unique to their position.