Genetic Counselor Assistant at Careerbuilder in Boston, Massachusetts

Posted in Other 5 days ago.

Job Description:

Under the direction of the Sr Genetic Counselor and Administrative Director, the Genetic Counselor Assistant will work in the general genetics clinical setting supporting genetic counselor, physician, and patient needs as necessary. Responsibilities of the GCA include clinical and administrative duties. The GCA will work closely with the Genetic Counselors and provide support as needed.

  • Follow HIPAA guidelines for the management of patient privacy and confidentiality

  • Call families for records

  • Obtain pedigrees prior to appointments and enter pedigrees into Epic.

  • Call families to update them about normal results

  • Assist with Letters of Medical Necessity based on the templates we already have

  • Assist with obtaining Prior Authorizations for genetic testing.

  • Fill out test requisitions

  • Package and ship clinical testing specimens

  • Keep testing kits stocked

  • Act as liaison between genetic testing laboratories, health insurance providers, and genetic counselors

  • Assist with creation of patient education materials and patient-centered educational events

  • Coordinate family testing

  • Other duties, as assigned


  • Must be able to communicate effectively (both oral and written) with clinicians and patients.

  • Must be able to work independently

  • Must be able to work collaboratively as part of a team in a busy clinical practice.

  • Must be comfortable transporting sealed biological specimens.

  • High School diploma or equivalent required.

  • Bachelor's degree in biology, genetics, or related field preferred but not required.

  • Administrative experience in a medical office is a plus.

  • Experience working with patients is a plus.

EEO Statement

Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.