Under the direction of the Sr Genetic Counselor and Administrative Director, the Genetic Counselor Assistant will work in the general genetics clinical setting supporting genetic counselor, physician, and patient needs as necessary. Responsibilities of the GCA include clinical and administrative duties. The GCA will work closely with the Genetic Counselors and provide support as needed.
Follow HIPAA guidelines for the management of patient privacy and confidentiality
Call families for records
Obtain pedigrees prior to appointments and enter pedigrees into Epic.
Call families to update them about normal results
Assist with Letters of Medical Necessity based on the templates we already have
Assist with obtaining Prior Authorizations for genetic testing.
Fill out test requisitions
Package and ship clinical testing specimens
Keep testing kits stocked
Act as liaison between genetic testing laboratories, health insurance providers, and genetic counselors
Assist with creation of patient education materials and patient-centered educational events
Coordinate family testing
Other duties, as assigned
Must be able to communicate effectively (both oral and written) with clinicians and patients.
Must be able to work independently
Must be able to work collaboratively as part of a team in a busy clinical practice.
Must be comfortable transporting sealed biological specimens.
High School diploma or equivalent required.
Bachelor's degree in biology, genetics, or related field preferred but not required.
Administrative experience in a medical office is a plus.
Experience working with patients is a plus.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.