Patient Billing Services Representative at Careerbuilder in St. Louis, Missouri

Posted in Other 7 days ago.

Job Description:


Kforce has a client that is seeking a Patient Billing Services Representative in Saint Louis, MO.

Essential Duties:

  • Greets patients, family and visitors

  • Answers questions and provides directions as needed

  • Verifies patients identification, checks patients in EPIC system, validates demographic and insurance information and verifies completion of pre-treatment testing/procedures/appointments

  • Applies identification band/ labels as indicated

  • Obtains signed consents, financial responsibility forms, patient history and questionnaires and assists patients in completing forms as needed

  • Collects co-payments and accurately balances cash drawer at end of shift

  • Prepares for next day of service by printing demographics, reports, forms and demographic labels and organizing these to facilitate consistent work and patient flow

  • Answers incoming calls and directs calls and assists teams and co-workers in the coordination of patient services

  • Schedules walk-in appointments as directed by the clinical teams or treatment providers


  • Education in a healthcare or customer service field

  • Two years of experience in billing systems and third-party claims and/or experience in a medical office setting

  • Excellent communication, interpersonal and customer service skills

  • Ability to work independently, organize and prioritize work in a fast paced medical office setting

  • Epic experience strongly preferred

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.