Regulatory, Compliance, and Technical Services Specialist at Great Lakes Cheese in Hiram, Ohio

Job Description:

Job Overview

The Specialist of Regulatory, Compliance, and Technical Services is responsible for maintaining product, label, claims, compliance, and packaging.

Responsibility includes cross-functional collaboration in the operational application of product development, delivery, services, and solutions within the company, and as the liaison for customer projects and relationships.

Job Responsibilities

• Ensure compliance by design of all ingredients, product formulas, specifications and product labels.
• Functional expert in claims compliance e.g. free-from (i.e. dairy free), Facts Up Front, Natural, Age-related or Organic, Halal, Kosher, Non-GMO, GFCO, Vegan, etc.
• Collaborate with and provide regulatory support to cross-functional partners during innovation, renovation and customer driven projects.
• Maintain customer relationships as it relates to regulations, claims, and product compliance communication.
• Actively collaborate with subject matter experts throughout the broader Food Safety, Quality, & Risk Management network to ensure a cohesive, unified approach.
• Leads the technical onboarding of ingredients, products and services.
• Maintain product technical data in customer portal systems.
• Support any regulatory initiative, including the creation, development, and maintenance of technical ingredient / nutritional specification, data libraries, portals, and archives.
• Evaluate current team and cross-functional workflows and actively contribute to continuous improvement and process optimization initiatives.
• Contribute effectively to the foundation of the Regulatory team by maintaining compliance tools, policies, and procedures.
• Monitor the regulatory environment, domestically and internationally, to assess impact on products and business.
• Participate in and contribute to product evaluation and customer sensory programs.
• Up to 25% travel or more based on business needs
• GLC employees are expected to perform any assignment or job task according to company safety policies and procedures.
• GLC employees are responsible to ensure products are produced in a manner that exceeds the food safety, quality and value expectation of our customers / consumers.
• All GLC employees adhere to company Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
• Other responsibilities as assigned by the manager.

Required Education and Experience

• Bachelor's Degree in Food Science, Nutrition, Biology or a related field.
• Minimum of 1 year regulatory, quality assurance, or project management experience
• Proficient in MS Office
• Ability to work in the US without sponsorship.

Preferred Education and Experience

• Master's Degree in Food Science, Nutrition, or a related field
• 3+ years regulatory experience in a food environment.
• 3+ years project management experience.
• Food science system experience such as: SAP, TraceGains, and Nutritional and Compliance Software experience.
• Energetic, creative, positive and independent thinker with high level of integrity.
• Strong communication skills.
• Ability to handle multiple tasks, troubleshoot and problem solve beyond routine issues.

Working Conditions

• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.

• Occasional exposure to industrial operations including: temperature extremes from approximately 35°F to 100°F; noise levels in excess of 85 dB; moisture and moving machinery.

• Work is mainly performed in an office setting, with some time spent in a manufacturing environment

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Affirmative Action Employer