ATSU - Enrollment Services Coordinator MO at Careerbuilder in Kirksville, Missouri

Posted in Other 7 days ago.

Job Description:

A.T. Still University is seeking an Enrollment Services Coordinator for the Kirksville, MO campus. The Enrollment Services Coordinator reports to the Assistant Director Student Financial Aid-Enrollment Services and will be responsible for assisting in the administering the University’s federal financial aid programs.

Major job duties include:

  • Daily responsibilities:
    • Coordinating financial aid packaging and processing
    • Sending award letters and follow-up
    • Complete review of ISIRs for all students (resolve SSN issues, selective service and default notices, etc.)
    • Complete private loan certifications
  • Weekly or monthly responsibilities:
    • Review aid adjustment due to scheduling changes
    • Track students' progress in FA process and notify them of incomplete steps
    • Review withdrawals and calculate return to Title IV refunds
    • Other duties as assigned
  • Occasional duties or responsibilities:
    • Cross train and provide back up support during peak times as requested
    • Remain current on all institutional, state, and federal regulations
    • Participate in regular Enrollment Services training and professional development on best practices to ensure compliance which may include minimal travel
    • Represent Enrollment Services at on-campus events as requested.

  • 2-3 years: Experience working in an administrative environment
  • Prior experience demonstrating good customer service skills
  • Proficient computer skills, using MS Word and Excel
  • Knowledge of financial aid management systems and/or student information systems (National Student Loan Data System-NSLDS, Communication Origination and Disbursement-COD, CampusNexus or similar student information system)
  • Strong verbal and written communication skills
  • Must be detail-oriented, with the ability to self-manage a heavy student appointment schedule during peak times of the year
  • Strong computer skills
  • Strong interpersonal skills, including the ability to cultivate and manage relationships with students
  • Organized and able to work under pressure in order to meet work load
  • Ability to problem solve and collaborate with other departments
  • Ability to effectively communicate and enforce policies in a courteous tactful manner
  • Maintain confidential information

The starting pay range for this position is $14.38 per hour. Required application documentation includes cover letter, resume, and college transcripts.



Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


Bachelors or better.


Organizing Intermediate

Interpersonal Intermediate

Self-Management Intermediate

Prioritization Intermediate

Multitasking Intermediate

Courteous Intermediate

Communication Intermediate

Collaboration Intermediate

Problem Solving Ability Intermediate


1-2 years: Experience working experience and working knowledge of federal Title IV and state financial aid regulations

2-3 years: Experience working in an administrative environment
Prior experience demonstrating good customer service skills