Product Owner Manager at WPS Health Solutions in Marion, Illinois

Posted in Management 5 days ago.

Job Description:


Product Owner Manager

U.S. citizenship is required for this position due to Department of Defense restrictions.

Role Summary:

The Product Owner Manager will manage Product Owners who are part of a team that serve the purpose of developing, delivering, and sustaining software products necessary to support the WPS Military and Veterans Health's (MVH) TRICARE contracts. The cross functional teams will consist of Product Owners, Scrum Masters, System Developers, Business Analysts, and Business Subject Matter Experts. The individual will work closely with the MVH leadership to execute and support MVH's strategy for managing government contracts related to claims processing and customer service functions. This includes participating in management reviews, measuring benefit of software development, presenting, and communicating to WPS partner and government customers.

We will be reviewing applications for this opportunity no earlier then mid to late April.

In this role you will:

  • Establish, enforce, maintain, and monitor software delivery lifecycle (SDLC) metrics as delivered by scrum specialists.

  • Establish and monitor quantifiable business outcome metrics to serve as key indicators.

  • Play a key role in adapting Agile - Scrum frameworks to meet changing business requirements in our relatively newly formed Agile environment.

  • Define and measure Scrum performance based on impact to MVH business units.

  • Establish and maintain clear business-driven allocation channels to track contract spending for value delivery against targets.

  • Modernize our claims processing systems scrum team.

  • Establish a successful management of up to 15 people consisting of Product Owners.

  • Partner and/or communicate backlog and prioritization, scrum goals and metrics with the MVH business units, Prime Contractors and the Defense Health Agency (DHA).

This role could be a good fit if you:

  • Have the ability to create and manage high performing cross functional teams.

  • Create clear and accessible accountability channels for all involved stakeholders with a strong spirit of transparency and shared priority.

  • Can effectively communicate with customers and influence decisions by recommending courses of action.

  • Possess outstanding communication skills and ability to influence people.

  • Enjoy working in a change environment that is adaptable to workload fluctuation and project resource requirements.

  • Can react to workload changes and project resource requirements based on budgetary and compliance-driven timelines.

  • Possess thoughtful leadership and an understanding of government contract language and specifications to set goals for software product development to meet established requirements.

You'll benefit from this experience by:

  • Working in an environment that serves our Nation's military, veterans, Guard and Reserves along with their families.

  • Fostering individual growth and team cohesion with a strong spirit of servant leadership.

  • Overseeing the formation of product strategy, vision, and roadmaps in alignment with enterprise Objectives and Key Results (OKRs), around successful fulfillment of TRICARE contractual obligations.

  • Having direct interactions with government agencies in the Department of Defense and Veterans Affairs and with large national healthcare companies such as Humana Government Business.

You need to have:

  • U.S. citizenship is required for this position due to Department of Defense restrictions.

  • Bachelor's Degree in related field or equivalent post high school and/or related work experience.

  • 3 or more years of related work and/or leadership experience.

We also prefer:

  • 5 or more years of working within Scrum framework

  • 5 or more years of management experience or leading teams.

  • Strong motivational skills.

  • Experience with team Foundation servers (or other agile SDLC software like Jira, Rally, VSTS, Trello, or others).

  • Comprehension of business intelligence tools like Power BI, Tableau etc.

  • Previous work experience in a healthcare claims processing environment.

  • History working with Government contracts, including contract modifications.

  • Lean Six Sigma or similar experience.

This role is open to considering 100% remote work, we are highly interested in applicants that are regionally local to the Madison area, to be able to come into the office on occasion after Covid-19.

Approved States: Arizona, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Dakota, South Carolina, Texas, Virginia, Wisconsin

Your team:
This area consists of Product Owners, Scrum Masters, Business Relationship Manager responsible for ushering and prioritizing technology projects at the enterprise level. In association with Program Manager whom supports the scrum team as a business subject matter expert. This role will be leading a team of 5 - 10 individuals.

* We will be starting to review applicants no earlier then mid to late April.

Compensation and Benefits

  • Eligible for annual Performance Bonus Program

  • 401(k) with dollar-per-dollar match up to 6% of salary

  • Competitive paid time off

  • Health and dental insurance start DAY 1

  • Vision insurance

  • Flexible spending, dependent care, and health savings accounts

  • Short- and long-term disability, group life insurance

  • Dress for your day

  • Innovative professional and cognitive development programs

Who We Are
WPS Health Solutions is an innovator in health insurance and a worldwide leader in claims administration, serving millions of beneficiaries in the United States and abroad.

Founded in 1946, WPS offers health insurance plans for individuals, families, and seniors, and group plans for small and large businesses. We are a world-class claims processor and program administrator for the government's Medicare program. And we manage benefits for millions of active-duty and retired military personnel and their families.

WPS has been named one of the World's Most Ethical Companies by the Ethisphere Institute for 10 years in a row.

Learn more about WPS.

Our Purpose and Values
Our purpose is to make healthcare easier for those we serve. Click Here

Our values - Customer Focused, Individual Responsibility, Mutual Respect, and Driven & Passionate - are the core of who we are and how we conduct business every day.

Health Insurance
WPS Health Insurance offers high-quality health insurance plans for individuals and families, Medicare supplement plans for seniors, and group health plans for businesses of every size.

Military and Veterans Health
WPS Military and Veterans Health administers claims and provides customer service and related activities for the U.S. Department of Defense and the U.S. Department of Veterans Affairs and their beneficiaries.

Government Health Administrators
WPS Government Health Administrators manages Medicare Part A and Part B benefits for more than 7 million beneficiaries. As one of the largest contractors for the Centers for Medicare & Medicare Services, we've served Medicare beneficiaries and their health care providers since 1966.

WPS Health Plan
WPS Health Plan offers Health Maintenance Organization and Point-of-Service plans to the group and individual markets in eastern and north-central Wisconsin, plus third-party administrator services.

EPIC Specialty Benefits
EPIC Specialty Benefits provides businesses group insurance products that cover:

  • Life

  • Disability

  • Dental

  • Vision

  • Voluntary benefits

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)