Sr. Consultant, Digital Content Management at LPL Financial in Charlotte, North Carolina

Job Description:

We are currently seeking a Sr. Consultant, Digital Content Management as an integral part of the Digital Content Strategy and Operations Team, responsible for ensuring enterprise digital content governance processes, and principles in the creation and management of digital content within our Adobe Experience Manager platform. This individual works as an "individual contributor" with cross-functional teams during pre- and post-production activities to assure that the AEM platform allows content to be identified, accessed, utilized, and managed for effective monetization.

This is a "creative operator" role, critical to driving the vision and demonstrating expertise in workflow and governance standards and processes around digital content/asset management. This role champions the efficiency and effectiveness of digital content creation, findability, and usability through effectively outlining business requirements, story grooming, and maintaining platform and channel SOPs and documentation for user training.

Success in this role relies on an individual's understanding of content governance and the ability to build and maintain productive interpersonal relationships while juggling multiple people, processes, and systems within specific timelines.

The position is based in Fort Mill, SC (just outside of Charlotte, NC), with a remote work considerations. The general working days are Monday-Friday. Occasionally, Saturday work is required to assist in technology releases related to User Acceptance Testing (UAT) during technology releases.

Responsibilities
o Works collaboratively with cross-functional teams and business stakeholders to identify and assure the production of governed digital content.
o As a system and process administrator, he/she will manage enterprise content in a way that is easy for target audiences to find and use the content they need.
o Assists in defining and managing digital content storage organization and taxonomy processes
o Maintain digital content integrity against established file naming structure, taxonomy and meta-data models
o Train content creation teams on Content Hub organizational structure and governance systems and processes.
o Document and maintain an SOP (Standard Operating Procedure) for governed digital content creation, organization, and file structure.
o Identifies issues and opportunities in managing governed digital content, working to present the best overall solution.
o Serves on the Content Governance Council as a representative and steward for governed digital content management and storage.
o Creates a reporting dashboard the tracks, audits, and monitors established digital content success metrics and performance indicators.
o Fosters cross-functional teamwork and collaboration to set goals, solve problems, and make decisions that enhance organizational effectiveness and make decisions that are in the best interest of the firm.
o Makes clear and timely decisions around issues and opportunities affecting the firm's ability to monetize digital content.
o May perform other duties as assigned.
Qualifications
o B.A. or B.S. in Project Management or a similarly related concentration.
o 2+ years of experience in digital content creation and management.
o 2+ years of experience with Adobe Experience Manager (AEM), content management systems (CMS), project management, and analytics tools. Familiarity with SmartSheet and Workfront a plus.
o Deep understanding of metadata, taxonomy, data architecture and search optimization
o Experienced in planning, developing, maintaining, and optimizing business processes.
o Ability to build productive and reciprocal relationships with cross-functional teams
o Demonstrates strong strategic and innovative thinking and practical organizational planning skills.
o Advanced Microsoft Office Skills (Outlook, Word, PowerPoint, Excel, etc.)
o Nimble and flexible with regards to changing priorities and business needs. Proven multi-tasking skills, with an ability to make decisions and meet critical deadlines.
o Comfortable working in a "start-up like," fast-paced and fluid environment.
o Effective and persuasive communication and social skills.
o An experienced organizational change agent; familiar with the ADKAR change methodology a plus
o Is a Subject Matter Expert (SME) in Digital Asset/Content Management and Governance processes and tools (currently: AEM, WorkFront, CMS, SOLR Search, and Content HUB).

Our Company

LPL Financial, the nation's largest independent broker/dealer since 1996* and the fourth largest broker/dealer overall, serves as an enabling partner to more than 14,000 independent financial advisors and approximately 700 financial institutions. Since its formation decades ago, LPL has focused on one primary mission-enabling independent financial advisors to bring objective and un-biased financial advice to millions of Americans.
Headquartered in Boston, San Diego, and Charlotte, and powered by more than 3,300 client-centric employees, LPL is financially stable and growing.

Our Culture

Joining LPL allows you the opportunity to be part of a culture that believes in delivering world-class client experience and looks to all employees to contribute to that goal by sharing their creativity, experience, and passion for continuous improvement. As a destination of choice, our top priorities are growth and development, social responsibility, and financial health for our employees.
We offer competitive compensation and industry-leading benefits, including a wellness facility with onsite fitness classes, healthy meal choices, and a walk-in clinic. We support employee financial health through a 401k match, ESPP, and employee discounts. Work/life balance is our foundation and is supported through paid holidays, and paid time off (including the time to volunteer). We foster a diverse work environment through Employee Resource Groups and diverse strategic partnerships.
Join the LPL team and help us make a difference by turning life's aspirations into financial realities.

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation's leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We areone team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

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Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lpl.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (800) 877-7210.