Lead Triage Nurse at Emerson Hospital in Concord, Massachusetts

Posted in Other 11 days ago.

Job Description:

Lead Triage Nurse

Job Ref: 21107

Category: Nursing


Emerson Hospital, Baker Ave Facility,
310 Baker Ave,

MA 01742

Department: Home Care Services

Schedule: Full Time

Shift: Day shift

Hours: 8-4:30p

Job Summary

Reporting to the Clinical Manager, he or she will act as a resource for the intake staff and scheduler to insure the smooth functioning of the intake, acceptance and scheduling process. This includes responding to triage of patient telephone calls as well as being an information conduit between clinical leaders, clinicians and physicians and or physician's representatives.

Minimum Qualifications

  • Education
    • Bachelors or Master's Degree in Nursing or the equivalent experience

  • Experience

    • Minimum 1-year experience, preferably in a home care setting

    • Leadership experience, collaboration in a multidiscipline environment

  • Licensure and/or Certification
    • Current license to practice as a Registered Professional Nurse in MA.

  • Skills

    • Current knowledge of home care nursing practices

    • Ability to respond to rapid changes in patient scheduling.

    • Must be able to work in a collaborative team environment

    • Must be able to communicate with clarity and provide direct feedback

    • Ability to work effectively as team member

    • Excellent customer service skills relating to physicians, clinicians, patients and families

    • Excellent organizational and prioritizing skills.

    • Computer literacy in Microsoft Word, Excel and Outlook.

    • Excellent organizational skills.

    • Must have the ability to read, write, and communicate in English.

    • Ability to maintain confidential information.