This job listing has expired and the position may no longer be open for hire.

Account Manager (Remote Opportunities Available) at Ascensus in San Juan, Puerto Rico

Posted in Management 30+ days ago.





Job Description:


Summary / Objective

Responsible for the end-to-end consumer driven health plans.

Responsibilities

* Establish and maintain positive client relationships from an operational and strategic perspective with all

Consumer Driven Healthcare (CDH) clients

* Serve as subject matter expect on all CDH products and services

* Perform plan functions, such payroll processing, enrollments, terminations

* Assist in resolving client escalated issues that are not resolved through normal channels. Document and identify trends and broader issues

* Participate in the sales process to identify and document client-specific needs for analysis and appropriate implementation

* Partner with Sales team to develop and finalize responses to RFPs

* Educate and train client service assistants about CDH, including new products and updates

* Coordinate with marketing to develop/provide client materials

Skills & Qualifications

* Bachelor's degree

* Advanced knowledge of HSA, FSA, COBRA

* 3-5 years of experience in supporting or managing clients

* Proficient in MS Office programs, including: Outlook, Word, Excel, and Project

* Excellent oral and written communication skills

* Strong desire to have a direct impact on clients



Ascensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 10 million Americans save for retirement and college.



Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").




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