Network and Telecommunications Engineer II at Five Star Bank in Warsaw, New York

Job Description:

Five Star Bank and affiliate companies are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Five Star Bank and affiliate companies are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at (585) 786-4344, (585) 498 - 7565 or (585) 786-1417.

Position Title:Network and Telecommunications Engineer II

Department: Technology Services

Reports To (Title): Network and Telecommunications Manager

FLSA Status: Exempt

Purpose: The Network & Telecommunications Engineer II is responsible for the architecture, implementation, maintenance, configuration and support of network and telecommunications systems and associated infrastructure. This includes, but is not limited to, routers, switches, network appliances, firewalls, mobile device MDM/MAM, Enterprise VoIP Infrastructure, data, internet and telephony circuits, and associated systems and applications.

Scope and Direction:

Area of Responsibility: Technology Services

Degree of Supervision Received (Minimal, Moderate or Extensive):Minimal

• From (Title): Network and Telecommunications Manager

Degree of Supervision Given (None, Minimal, Moderate or Extensive): Minimal

• To (Title): Network and Telecommunications Engineer I

Essential Functions: The major duties of the job that constitute the fundamental tasks and or responsibilities of the position. Employees must be able to perform the essential functions of the position with or without reasonable accommodations.

1.Architects, documents, researches and develops, tests, implements and modifies network and telecommunications technology throughout the Company.

2.Procures, maintains and supports network and telecommunications technology for all company locations including but not limited to data circuits, phone circuits, network equipment, phone equipment, fax equipment, and mobility technology.

3.Coordinates services provided by third parties (vendors). Ensures all work by vendors is performed in compliance with contractual terms and obligations including cost, quality, and timeliness.

4.Responsible for ensuring the security, performance, stability, scalability, availability and support for all network and telecommunication technology.

5. Demonstrates technical expertise and debugging skills in troubleshooting enterprise level networks and telecommunications systems.

6.Analyzes, evaluates, and reports on performance and serviceability related to equipment and vendor services.

7.Maintains and updates software for the phone system and mobile devices to meet business needs.

8.Installs network and phone cabling as needed.

9.Provides support and supervision for the day-to-day work of the Network and Telecommunication Engineer I

10.Collaborates with Support Center and other Technology Services teams to deliver superior Information Technology services to employees and customers including escalations and special projects as assigned

11.Demonstrates the standards and principles of the Five Star Bank Experience in every interaction with internal and external customers and associates. Incorporates the high-performance behaviors of teamwork, leading by example and service in every facet of work.

12.Provides off-hours maintenance and support as necessary.

13.This job description is not exhaustive. The Network and Telecommunications Engineer may be required to perform other duties as assigned.

Job-Related Qualifications:

Education and Prior Experience:

Required: - Bachelor's Degree in Computer Science related field or equivalent formal technology training with certifications

- 3+ Years Type: Administrating enterprise level network equipment, phone systems and phone and network cabling. Proven experience with Cisco IOS for Cisco Systems routers and switches, VoIP system administration, and network security.

-OR-

Required: - Associate's Degree in Computer Science related field or equivalent formal technology training with certifications

- 5+ Years Type: Administrating enterprise level network equipment, phone systems and phone and network cabling. Proven experience with Cisco IOS for Cisco Systems routers and switches, VoIP system administration, and network security.

-OR-

Required:- High School Diploma or equivalent

- 10+ Years Type: Administrating enterprise level network equipment, phone systems and phone and network cabling. Proven experience with Cisco IOS for Cisco Systems routers and switches, VoIP system administration, and network security.

Preferred: - Bachelor's Degree in Computer Science or related field

- 4+ Years Type: Cisco Routing and Switching, Cisco ASA, Experience with ShoreTel/Mitel, Solarwinds, Palo Alto, Citrix XenMobile.

Licenses or Accreditation:

Required: Certificate

Specialty Area: Cisco Certified Entry Networking Technician (CCENT), Cisco Certified Network Associate (CCNA) Routing and Switching

Competencies:

1.Excellent interpersonal, written and verbal communication skills necessary to interact on a daily basis with internal customers and vendors.

2.Responds to requests for information in a timely and professional manner

3.Ability to take initiative in problem solving and make practical decisions

4.Ability to work with all levels of staff and management

5.Ability to work independently and manage full scope of responsibilities with minimal supervision

6.Possess leadership and mentoring skills

7.Excellent organizational skills with the ability to manage multiple priorities and meet established deadlines

8.Possess Project Management and Time Management Skills

Physical Requirements:

1.Able to regularly sit for prolonged periods of time

2.Able to climb and work on a ladder

3.Extensive computer usage is required

4.Occasional bending, stooping or reaching overhead

5.Ability to lift up to 30 lbs.

6.Occasional travel within Corporate footprint

Note: At a later stage in the application process, applicants may be required to provide information about their criminal conviction history, if any, and to authorize the procurement of a consumer report that will contain, among other things, information about criminal conviction history. Except as required by applicable law, past criminal convictions will not automatically disqualify an applicant from employment, and Five Star Bank will only consider such history in accordance with applicable law. Please be advised, however, that federal law prohibits Five Star Bank from employing "any person who has been convicted of any criminal offense involving dishonesty or a breach of trust or money laundering, or has agreed to enter into a pretrial diversion or similar program in connection with a prosecution for such offense" unless the FDIC has provided prior written consent.