Job Description:

Description

The Sales Attendant maintains, prepares and inventories heavy rents, sales, and used equipment. This role instructs customer on proper use and safety procedures of equipment, loads and unloads machines, and completes documents for shipping and receiving. Previous industry experience is preferred and a valid driver's license with the ability to obtain CDL is required.

ESSENTIAL FUNCTIONS:
* Instructs customer on proper use and safety procedures. Loads and unloads machines on customer transportation.
* Maintains organization and appearance of the yard.
* Completes documents for shipping and receiving equipment.
* Inspects machines upon customer return for damage, abuse, fuel levels and all attachments.
* May assist other technicians with minor repairs or maintenance on returned machines.
* Washes, details, and touches up machines upon return as needed to maintain proper appearance.
* Completes final check of customer equipment before it leaves the yard.
* Steam cleans equipment and components on request; keeps steam-cleaning area clean and free of all debris.
* Maintains neat and organized machine and attachment inventory.
* Delivers and picks equipment as needed.
* Handles all public and internal inquiries in a prompt and friendly manner.
* Adheres to all customer care standards.
* Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards.
* May accomplish training and serve as a Green Belt in support of Western State's Six Sigma program.
* Work within and promote corporate vision, mission, and values of the organization.
* Performs other duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES:
* Proven customer service skills.
* Knowledge and use of usage and operation of light construction equipment.
* Knowledge and use of Microsoft computer products or other comparable systems required.
* Ability to develop and maintain effective working relationships with others.
* Consistent attendance and timeliness.
* Ability to work overtime with little or no notice.

EDUCATION AND EXPERIENCE:
* Proof of high school diploma or General Education Degree (GED) required.
* Associates Degree from an accredited vocational school preferred.
* Previous industry experience preferred.
* Excellent driving record and valid driver's license required with the ability to pass CDL requirements.
* Must be able to communicate (speak, read, comprehend, write in English).

PHYSICAL CHARACTERISTICS:
* Must be able to walk and stand for long periods of time along with sitting, repetitive stair climbing, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, twisting, pushing, pulling, leaning and twisting.
* Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach.
* Must be able to meet all safety requirements for applicable safety policies.
* Exposure to extreme temperatures and environment.
* Exposure to high noise level.
* Exposure to fumes.