Health Unit Coordinator - Pediatrics General Med/ Surgery - American Family Children's Hospital at University of Wisconsin Hospitals and Clinics Authority in Madison, Wisconsin

Job Description:

Join the #1 hospital in Wisconsin!

We are seeking a Health Unit Coordinator to:

• Utilize excellent communication and organizational skills to support patient care.


• Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.


• Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.


• Maintain control and order under stressful conditions and periods of high unit activity, while utilizing effective and respectful communication with patients, families, and the health care team.

Education:

Minimum - High School Diploma

Work Experience:

Minimum - One (1) year of experience in a medical or customer service environment or experience of a similar nature

Preferred - One (1) year of experience in a medical environment

Required Skills, Knowledge, and Abilities:

• Demonstrate effective and respectful communication with patients, families and the healthcare team, using excellent interpersonal skills.


• Ability to adapt to a rapidly changing environment.


• Ability to quickly and appropriately prioritize tasks and manage interruptions.


• Ability to multi-task with multiple requests being asked at once.


• Complete work timely and accurately.


• Work effectively and collaboratively within a team environment.


• Demonstrate exemplary telephone etiquette.


• Possess accurate keyboarding skills.

Physical Requirements:

Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. 

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.​  Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged. EOE, including disability/vets.

Work Schedule: 90% FTE, 36 hours per week. Scheduled shifts are Monday through Friday from 7:00 AM - 3:30 PM, 3:00 PM - 11:30 PM, 7:00 AM - 7:30 PM. Hours may vary based on the operational needs of the department.

American Family Children’s Hospital in Madison, Wisconsin—also a Magnet®-designated facility—provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children’s Hospital is a comprehensive pediatric medical and surgical center ranked among the top 50 children’s hospitals in six medical and surgical specialties, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond.

UW Hospital and Clinics benefits